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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 325
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,970
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,422
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,444
    02-13-2017 03:47 AM Go to last post
  1. SPLASH rearranges images

    Printing from a Mac OS 10.58 and InDesign (CS4). File includes several Photoshop images. Printing to SPLASH / Xerox 700 DCP, creating booklets with several Photoshop images. Have tried imposing at SPLASH and upstream. When printed, the Photoshop images have been rearranged/repositoned. We...

    Started by GuyBMeredith‎, 01-27-2011 10:13 AM
    • Replies: 0
    • Views: 3,099
    01-27-2011 10:13 AM Go to last post
  2. Tabbed stock support integrated and external DFE for the XC 550/560

    I'm by no way a Fiery guru but I get pre-sale questions...I have a Fiery integrated server IP and XC 550/560 that i can get to via my laptop and I have an integrated controller print driver loaded. I can see the mixed media tab and there is the ability to select tabs as the stock and there is a 9 x...

    Started by Rob Morris‎, 01-25-2011 10:19 AM
    • Replies: 0
    • Views: 4,238
    01-25-2011 10:19 AM Go to last post
  3. Fiery E-7100: Scans Fail to Reach Destination

    I have a (unnamed) customer with a Ricoh C6000 with a Fiery E-7100 controller. The customer reports that occasionally scans don't reach their destinations (whether to folder or to e-mail). They power-cycle the engine and the Fiery and things are temporarily back to normal, but later on the problem...

    Started by Steve0‎, 01-24-2011 04:14 PM
    • Replies: 1
    • Views: 6,128
    01-25-2011 09:47 AM Go to last post
  4. Can't stop print job with IC408

    Hi, My customer encounter the probelm when he need to stop the print job on the printer(C6500) with IC408 v2, even he press the stop button on printer or cancel on command workstation also no response or can't stop the job, he need to power off the printer to stop the job. Therefore, any...

    Started by Frankie‎, 01-12-2011 11:57 PM
    • Replies: 3
    • Views: 5,915
    01-23-2011 08:19 PM Go to last post
  5. Which hard drive to load the OS on?

    Based off the EFI Fiery XF v4.1 System Recommendations it says" Ideally 4 hard drives should be routed via "Server File Maintenance" in the XF Client as follows: 1 connected via SATA for the job folder 1 connected via SATA for temporary files 2 connected via RAID 0 for the output folder. So my...

    Started by fasgalo‎, 01-19-2011 01:17 PM
    • Replies: 2
    • Views: 3,773
    01-21-2011 10:26 AM Go to last post
  6. Tabtext does not fit on tab paper

    We got some issues with printing text on tab paper. The text that should be on the tabs does not fit correctly(1 tab of five is fine, but the text on the last tab is out of range). We are using CWS5.1.04 with sequence suite.The tab paper we are using is in A4 size. It seems, that the internal...

    Started by Thorsten Kuhla‎, 01-11-2011 07:00 AM
    • Replies: 1
    • Views: 4,589
    01-18-2011 11:46 AM Go to last post
  7. Bizhub 6501 IC408 64 bit Snow Leopard driver

    I have been unsuccessful in locating a Fiery driver that will actually work with Snow Leopard 64 bit apps. The main problem being the Fiery Features category is crossed out. Because it is crossed out the end user cannot enter there user ID and password info. I have loaded the driver from...

    Started by dthompson‎, 01-12-2011 12:03 PM
    • Replies: 3
    • Views: 6,947
    01-18-2011 07:22 AM Go to last post
  8. Unhappy Collated Copies problem in 10.6.x and Adobe apps.

    Hi all, I've been struggling with this problem for some days and need your feedback. Scenary: DC242 with embedded fiery V2.0 and patches 1-U8E58 1-Z4E66 1-ZEDRD 1-ZG4BK 1-ZWTV6 1-11QG9E 1-1275R4 1-12EYB8 PRODID 1-130Y4Y 1-14JQQ9 1-15BOTL Latest driver for OS X and CUPS filter.

    Started by JLRodriguez‎, 01-13-2011 08:30 AM
    collate, copy, Fiery, Mac OSX 10.6, snow
    • Replies: 1
    • Views: 7,747
    01-14-2011 02:18 AM Go to last post
  9. Fiery update to v1.5

    Hi all. I am new to this forum so forgive me if this has been discussed before. I searched and didn't find anything. We have a Xerox 700 with a Fiery EX700 rip. The rip came with version 1 software. I have let the rip do all the auto updates and it now shows version 1.5. The problem is that our...

    Started by Glenn‎, 01-13-2011 10:19 AM
    • Replies: 3
    • Views: 6,553
    01-13-2011 12:01 PM Go to last post
  10. Question Fiery Scan and PDFs

    Hello all, We have 2 Docucolor 242's and we have been running into issues when we use the Fiery Scan. i have had 2 users and including myself have problems with opening pdfs when sending it to our computers. When i try to open the PDF i get an error from adobe stating Acrobat could not open...

    Started by zerofailure‎, 12-10-2010 07:53 AM
    • Replies: 4
    • Views: 6,381
    01-12-2011 05:16 PM Go to last post
  11. Not Printing from Fiery Window

    My Fiery that I have been using for years has just started doing something abnormal that I cannot figure out how to fix. When trying to re-print certain files it will show up as processing for a quick flash and then it will disappear as if it printed. This same thing is happening when we are...

    Started by LancoCorp‎, 12-22-2010 09:21 AM
    • Replies: 1
    • Views: 4,735
    01-11-2011 02:15 AM Go to last post
  12. Fiery Pro C900 Perpetually "Parsing" an Imported Job

    I have a Pro C900 customer with an E40 controller. They are running CWS 5.1 on a dedicated PC running Windows XP Pro. They report trouble with bringing in jobs using File > Import. The progress bar the bottom of the CWS window never seems to stop going back and forth. I am at the site and was...

    Started by Steve0‎, 12-21-2010 11:38 AM
    • Replies: 8
    • Views: 14,122
    01-05-2011 08:38 PM Go to last post
  13. Third party VDP solutions

    Hello, I'm interested in hearing from users which third party VDP solutions they're using and how well they work. I see that EFI resells Print Shop Mail, and it looks fine for what this shop needs, but I'm also interested in Fusion Pro Desktop, which I've used in the past with a few Heidelberg...

    Started by trey138‎, 12-03-2010 04:08 PM
    • Replies: 2
    • Views: 4,731
    12-31-2010 02:46 PM Go to last post
  14. Mac OS 10.5.11 / bizhub C280 / IC-412

    I have 10 Mac's on site running a mix of 10.4.x, 10.5.x and 10.6. On one Mac that is running 10.5.11 they can not open the properties of the printer driver. When you click on properties it does come up, but I need to enter an account code so when I go to view the full properties I get the Mac...

    Started by tblevins‎, 11-30-2010 06:49 AM
    • Replies: 3
    • Views: 6,602
    12-31-2010 02:39 AM Go to last post
  15. Cannot install Fiery Remote Scan... incorrect Harmony version?

    I've recently changed my system over from Windows XP to Windows 7 and have got everything running great with one exception... I downloaded Fiery Remote Scan and now it won't install! It keeps giving me the same error "Please update Harmony to wxharm." I've downloaded and installed...

    Started by markdyck‎, 12-15-2010 11:16 AM
    • Replies: 5
    • Views: 12,298
    12-16-2010 05:47 PM Go to last post
  16. Windows 7, 64bit driver - Server Properties ignored

    Dear readers! With a multiple OS driver package installed on a Server 2008, sharing to XP clients is problem free. However, when point-to-point installing onto Windows 7 64bit clients, the default properties are 100% standard, and not those that I have editted on the server, beforehand. ...

    Started by Setright‎, 11-17-2010 07:45 AM
    • Replies: 4
    • Views: 10,688
    12-13-2010 08:55 AM Go to last post
  17. EFI Hot Folders: How to clear original files

    EFI Hot Folders v3.0.0.51 Our IC-308 PC filled up because original files were being kept on disk. We found the option to "clear original files" under the edit > preferences menu and set it to "files older than 30 days". We did this about a week ago but nothing has happened: files older than 30...

    Started by EmanuelV‎, 12-12-2010 05:55 PM
    • Replies: 1
    • Views: 5,670
    12-13-2010 08:24 AM Go to last post
  18. N Up printing

    Have a Fiery H1 that will not do 16 up printing. Tried from the print driver (PS) and also from CWS5. Any thoughts?

    Started by tvanaulen@fraser-ais.com‎, 12-06-2010 12:28 PM
    n up, printing
    • Replies: 1
    • Views: 6,197
    12-10-2010 07:31 PM Go to last post
  19. Exclamation ATI ES1000 Video Driver for IC-306 PRO80

    I was working on an IC-306 yesterday and noticed the video was sluggish and the graphics were pixelated. I checked the video driver and the OS reports the video card as an ATI ES1000 but when I tried to change the video settings there are none available. Where can I get a driver for the PRO80II...

    Started by Erik_S‎, 12-09-2010 03:51 AM
    • Replies: 1
    • Views: 9,515
    12-09-2010 05:42 AM Go to last post
  20. Fiery Scan

    I have a client that is using Fiery Scan on a Ricoh Pro 550 w/e-8100. According to them the preset to their SMB folder deselects itself regularly thru the day. Is there a setting to correct this for them?

    Started by JAB05‎, 10-22-2010 06:52 AM
    • Replies: 2
    • Views: 9,994
    12-08-2010 08:16 PM Go to last post

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