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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 10,850
    01-31-2019 09:05 AM Go to last post
  1. Resizing properties window

    When I go into the properties window from my print driver in Windows 7, I always have to scroll down to see certain settings because the window is so small. Is there a setting that can be adjusted so that the properties window opens up larger? Or can there be an update to the driver so that we...

    Started by pideas‎, 06-12-2014 11:15 AM
    • Replies: 1
    • Views: 3,028
    07-09-2014 01:58 PM Go to last post
  2. Onboard video (VGA) fails in an EX700

    Hi, i have a problem with my EX700, after a thunderstorm, my Fiery had the video (VGA) onboard broken, the fiery its working well, but i cant get anything from my monitor. can I insert a new external vga card "pcix16 or pci" anything, if anyone knows how, could please send me the compatible model....

    Started by hljbrasil‎, 03-05-2014 01:47 PM
    • Replies: 1
    • Views: 3,026
    03-07-2014 05:51 AM Go to last post
  3. Printing from held queue

    How do you allow the default logged in "Guest" account to release jobs from the held queue, or set the default logged in account to the Operator account instead of the Guest Account? I tried going to the fiery web page / configure / Users and groups / Edited the Guest account / put a check mark...

    Started by‎, 09-15-2017 08:25 AM
    guest, held queue, operator, printing
    • Replies: 0
    • Views: 3,025
    09-15-2017 08:25 AM Go to last post
  4. Hard Drives on Konica Minolta BizHub C-351 Copier with Fiery

    Good Morning - I have an old Konica Minolta BizHub C-351 copier that was enabled with a Fiery controller. I need to dispose of this equipment but not before removing any hard drives for security purposes. I have spoken to the vendor, which sold us the equipment, but they aren't sure if there are...

    Started by Steve Recek‎, 12-01-2015 09:56 AM
    • Replies: 3
    • Views: 3,024
    12-01-2015 12:52 PM Go to last post
  5. Fiery Clone Tool wish list

    Hi Mods, Is it possible to modify the clone tool slightly - so that when the "Estimating Clone Size" flashes up, is it possible it could stop there with an estimate ? as at the moment it doesn't - consequently if you have lots of files "hidden" for example in the move folder within hotfolders...

    Started by thistlegorm‎, 06-23-2016 03:05 PM
    • Replies: 0
    • Views: 3,021
    06-23-2016 03:05 PM Go to last post
  6. Snmp

    My company is currently using an ex-2100demo unit. The unit seems to be querying our core router via SNMP. I tried to shut off SNMP from the web page (configure, Launch Configure) and that has not worked. When I shut SNMP off on the printer side no one can print. Is there some other place to...

    Started by sandspider‎, 03-03-2017 01:41 PM
    • Replies: 0
    • Views: 3,019
    03-03-2017 01:41 PM Go to last post
  7. Impossible d'afficher la calibration

    bonjour, Cela fait trois jours que je ne peut plus effectuer ma calibration sur Fiery car la fenêtre ne s'ouvre pas quand je clique sur calibration. Elle s'affiche en bas de ma barre d'outils mais impossible de l'ouvrir. est-ce que quelqu'un pourrait m'aider à ce sujet SVP

    Started by Micke‎, 03-06-2014 04:42 PM
    • Replies: 2
    • Views: 3,013
    03-07-2014 03:37 PM Go to last post
  8. Problem printing second side B&W

    I used to go into "Mixed Media" and just add a page range telling it the print the second side B&W, easy. With 5 when I do this it adds additional pages during processing. Even if I remove those pages, it reprocesses the job and adds the pages back when I try to run it. Anyone have a solution?

    Started by JC@quikprint‎, 11-08-2011 09:00 AM
    • Replies: 0
    • Views: 3,009
    11-08-2011 09:00 AM Go to last post
  9. Fiery B1- Linux or Windows?

    Just inherited this unit (bustled on a Canon IR Adv C5051), and I want to do a back-up / clone. Is this a win server or Linux? Thanks- Bill

    Started by bcarroll‎, 05-19-2016 01:03 PM
    • Replies: 1
    • Views: 3,007
    05-19-2016 04:36 PM Go to last post
  10. Images in pdfs don't print

    I am using an old DC252 and command workstation 5 and when I attempt to print a job from illustrator pdf any images don't print. I have to rip it into photoshop at high res, then save as a pdf and print from that. I have tried saving my pdfs in all the formats from 'high quality' to 'print...

    Started by keithstoddart‎, 01-20-2018 04:52 AM
    command workstation 5, images, pdf
    • Replies: 1
    • Views: 2,998
    01-22-2018 03:54 PM Go to last post
  11. setting Set Page Device via Paper catalog

    Hi would anyone know if you can set the spd/xjx map to use paper trays rather than built in paper media (plain, coated ..etc) ie xjxsettrayselv2 (1),(4) reather than xjxsetmediatypev2 (0),(31) Thanks

    Started by simonk‎, 10-08-2014 08:01 AM
    • Replies: 0
    • Views: 2,997
    10-08-2014 08:01 AM Go to last post
  12. E22B on Ricoh Pro5100s prints images and vector graphics different

    Hello, i got a new E22B on a Ricoh Pro5100s and if i print or import images and vector data they will look different. On a IC-412 at a Konica C552 i could print the same data without color mismatching. I cloned the options but it doesn't work. What option could i use to print on the new machine...

    Started by Augenfutter‎, 03-12-2015 02:16 PM
    • Replies: 0
    • Views: 2,997
    03-12-2015 02:16 PM Go to last post
  13. No Printers showing from initial startup

    I have just installed Fiery Command WorkStation 5 and upon openingthe application for the first time the application runs through a procedure of ‘Searchingfor server’. But nothing gets displayed as being picked up by the scan, Iknow there are network printers on the environment but confused as...

    Started by fireyuser‎, 05-12-2014 07:30 AM
    • Replies: 2
    • Views: 2,992
    05-12-2014 07:53 AM Go to last post
  14. windows7 x3ty

    hello, i have ic406 on a bizhub c352,,, how can i get drivers for WIN7? computer system doesnnt recognize, just try to install drivers but not find them...

    Started by blaxito‎, 03-29-2015 01:50 PM
    • Replies: 2
    • Views: 2,985
    08-03-2015 01:09 PM Go to last post
  15. Konica C554e/C454e Fiery Text issues

    Windows 7/10 OS Version 1.2FD50 Adobe Acrobat DC Latest Source Presentations are made from Adobe PS CC, and exported to PDF then merged. Text is blurring no matter what specifications we set for image quality. I've done a lot research, and talked with Konica reps. They tried to say it's a...

    Started by nitoxys‎, 11-21-2017 12:48 PM
    • Replies: 4
    • Views: 2,984
    11-22-2017 08:22 AM Go to last post
  16. Angry EX fiery 770 drivers not seen in acrobat 11 pro

    The EX770 Fiery drivers are not seen in only Acrobat 11. The OS is WIN7-64-bit .I have installed older version like PRO 9 and I am able to see the driver for printing, Please guide me on this issue. Thanks Naresh

    Started by naresh‎, 07-29-2015 05:48 AM
    • Replies: 2
    • Views: 2,973
    07-30-2015 02:07 AM Go to last post
  17. Apache issues

    Hi all, We have two Xerox 560 printers. One had some problems recently and was reinstalled from scratch by Xerox technician. Everything worked fine for a while, but after a while there was a problem with two buttons on a touchscreen. It should look like this: But instead Fiery and PrintMe...

    Started by suchyy‎, 08-14-2014 06:31 AM
    • Replies: 3
    • Views: 2,972
    08-15-2014 02:08 AM Go to last post
  18. Fiery CS5 Console Issue - Can't access commands/Settings Do Not Save

    Good morning. At my company we use the Fiery Workstation 5 software to send print jobs to our Konica Minolta C1060 printer. We are using Windows Server 12 Standard in 64bit. For whatever reason or another, we've had some recent issues when sending print jobs to our production printer for...

    Started by anicapurch‎, 04-21-2017 09:55 AM
    print job, settings
    • Replies: 0
    • Views: 2,968
    04-21-2017 09:55 AM Go to last post
  19. EX560 error with SP4 installed

    It stopped Printing. I logged into Fiery via remote desktop.The following error message box was displayed : Output log file E:\EFI\server\E:\EFI\server\persist\log_Fiery\Text_Eng.log Output log line 1 Message unrecoverable internal error -- refer the file "Text_Eng.log" to EFI technical staff....

    Started by johnpearse‎, 11-08-2012 04:28 AM
    • Replies: 2
    • Views: 2,962
    11-08-2012 07:48 AM Go to last post
  20. Hot Folders Problem

    Does anybody here have experience using Hot Folders? I had a problem today that unnerved me a little. I was trying to access the settings on one of my folders and it refused to open. The cursor spun around like it was trying to open (that's normal) but then it stopped and nothing happened. I...

    Started by Michael1973‎, 07-16-2015 06:51 PM
    • Replies: 2
    • Views: 2,961
    07-17-2015 01:33 PM Go to last post

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