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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 519
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 32,194
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,712
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,870
    02-13-2017 03:47 AM Go to last post
  1. Publisher file printing issue

    I cannot get a Publisher file to print correctly to a KM bizHub C550/Fiery IC-409 system. A picture placed in the file shows a dark black box around it. The rest of the file's background is black and prints out as a lighter black color. I have tried Composite overprint and every other setting...

    Started by Lizinprint‎, 06-09-2011 08:05 AM
    • Replies: 6
    • Views: 10,212
    06-14-2011 06:55 AM Go to last post
  2. Customer using a " Spyder application" to adjust color

    B]In a RICOH Aficio MP C4500 copier with E-5000 Fiery environment, customer is using an application on their 3 MAC's and one PC to adjust color to match what they see on their monitors with the printed output from the copier/ Fiery system. I am not sure if they are using Command Work Station 5 to...

    Started by modread‎, 06-11-2011 12:02 AM
    • Replies: 1
    • Views: 6,156
    06-12-2011 08:33 PM Go to last post
  3. Windows 7 Drivers for Docucolor 12 xp rip

    Any chance Fiery has compiled the basic drivers for a XP12 RIP for Docucolor 12. both 32 and 64 bit for Windows 7, seeing as Adobe did not release a tool for converting ppd's to the Windows 7 format for end users only manufacturers. We still have this as a backup device to our new printers but...

    Started by k_graham‎, 11-07-2010 09:20 AM
    2 Pages
    1 2
    docucolor 12, driver, windows 7
    • Replies: 10
    • Views: 117,983
    06-10-2011 02:08 PM Go to last post
  4. Cannot see scans using Fiery Web Tools

    Although I can get my scans OK using the normal remote scan application, I am unable to see the scans on ANY PC which is browsing to the IP address of the Fiery. i can see the configs and setups OK but when I go the download the scans, I enter mailbox numbers where I know scans still reside and...

    Started by alan.ainslie‎, 06-10-2011 01:56 PM
    • Replies: 0
    • Views: 4,264
    06-10-2011 01:56 PM Go to last post
  5. Angry Invalidfont error printing PDF on Imagepress T1 + Canon C1 in OSX 10.6 and 10.5

    Good afternoon, I've got a PDF that will not print to my T1. Prints fine to all other printers (HP, Canon ImageRunner, Dell cheapo). Though the RIP acts as if it's printed, it produces a page w/ text: ERROR: invalidfont OFFENDING COMMAND: definefont STACK:

    Started by blueduckpictures‎, 06-09-2011 10:28 AM
    • Replies: 2
    • Views: 17,276
    06-10-2011 12:34 AM Go to last post
  6. PDF Standards

    Hi, we have two digital color devices driven by Fiery frontends and I am wondering which of the Adobe PDF standards would be the best to have customers provide their PDF's using. We have a Canon ImagePress 7000 and a Richo C900 both running EFI Fiery System8 Release 2 Version 4.0. Is one of the...

    Started by ksulliv1‎, 05-26-2011 01:58 PM
    pdf
    • Replies: 4
    • Views: 8,595
    06-09-2011 10:23 AM Go to last post
  7. Default media settings

    A customer with a DC260 with embedded Fiery asks, where he can define the default media, that is used, when the printer driver is set to "use default". I thought, this needs to be done in the default printer settings on his client, because I cannot find any settings for media in the Fiery setup....

    Started by Nikola‎, 05-11-2011 06:01 AM
    • Replies: 1
    • Views: 3,914
    06-09-2011 09:26 AM Go to last post
  8. VNC and Fiery server

    We moved from a KM6500 Fiery with limited features on the Fiery to a Xerox 700 with full impose (sequence impose). Thus I want VNC access to this server as the software is dongle controlled. This will allow all of us to access the impose features from our local desktop so we can multi task...

    Started by TF019‎, 06-08-2011 08:20 AM
    • Replies: 5
    • Views: 5,306
    06-09-2011 08:56 AM Go to last post
  9. Trying to print an InDesign landscape file

    We have had troubles printing landscaped pages in Indesign ever since we upgraded to CS4 and also now in CS5. We are primarily using Mac OSX 10.5.8 to a Fiery 2.1 to an Ikon CPP650. I had read somewhere that this could be fixed with an update to the Fiery RIP. Can you confirm this?

    Started by bfinch500‎, 06-06-2011 09:48 AM
    indesign, landscape
    • Replies: 1
    • Views: 5,330
    06-06-2011 10:02 AM Go to last post
  10. Question How to print a separator page with document title

    We are using CWS4 or CWS5 on Windows XP with a Ricoh C900 and would like to print a separator page before the printjob. BUT this separator page should contain the document name, I don't need the username ... Any ideas? Thilo

    Started by thilowunderlich‎, 06-06-2011 04:51 AM
    separator page
    • Replies: 1
    • Views: 6,869
    06-06-2011 08:07 AM Go to last post
  11. How to convert any XP or Older PS printer drivers to Win7 32 or 64 bit when EFI wont

    How to convert any XP or Older PS printer drivers to Win7 32 or 64 bit when EFI won't - based on a post on Printowners by David, referencing back to Microsoft and my experience installing a Doc12 driver using a different EFI current Windows7 compatible driver. You need to download a...

    Started by k_graham‎, 06-02-2011 06:59 AM
    • Replies: 2
    • Views: 14,387
    06-03-2011 11:53 AM Go to last post
  12. Citrix Support for EXP8002 Drivers ?

    Hi Moderators, Do the EXP8002 drivers work in a Citrix thinclient environment ? are they supported ??

    Started by thistlegorm‎, 06-02-2011 04:00 PM
    • Replies: 1
    • Views: 5,210
    06-03-2011 06:07 AM Go to last post
  13. Question Print Via Email... how can I make this work?

    Ok, so I've enabled print via Email in the configuration setup, created an email address specifically for printing to this particular Fiery, added my name and email address to the address book so that the Fiery has a record of it... Umm... everything else I can think of that was mentioned in the...

    Started by trey138‎, 06-01-2011 08:28 AM
    • Replies: 2
    • Views: 9,186
    06-02-2011 07:26 AM Go to last post
  14. Unhappy Imagepass U1... Constantly. Crashing.

    Hello, I've got an Imagepass U1 here that crashes something like half a dozen times a day. I can't pinpoint exactly what initiates the crash, other than a user will submit a job, the job will get "stuck" in the print queue, and trying to reboot the Fiery results in the error you can see in the...

    Started by trey138‎, 05-03-2011 07:25 AM
    • Replies: 9
    • Views: 10,209
    05-31-2011 11:40 AM Go to last post
  15. Red face Change to Colour when updating IC-305 from v2.1 to v3.0a

    Updated a IC-305 (connected to C6500) from v2.1 to v3.0a. Exported the custom CMYK simulation profiles for use on the new installation. Reloaded the system software, user software (faci kit was installed) and configured with default settings, including re-importing sim profiles. Customer work...

    Started by Robert Stafford‎, 05-31-2011 06:15 AM
    • Replies: 0
    • Views: 4,207
    05-31-2011 06:15 AM Go to last post
  16. Trimmer D1 not working when we try to trim

    Dears, i have C7000VP with A3100 server (CWS 5.2),when we try print from Fiery and trim(booklet trimmer D1 its not triming (1way+3way) none of them working ?! (using imagePRESS Server A3100 PS Printer driver v2.0 ) any idea ? Regards Farzad

    Started by SonicWALL‎, 05-16-2011 05:37 AM
    a3100 trimming, booklet trimmer, booklet trimmer d1
    • Replies: 3
    • Views: 3,518
    05-29-2011 01:23 AM Go to last post
  17. C65hc & Fiery, update and profiles (V3.0a)

    Hello, I will update to V3.0a. KM technician has given me 2 DVDs v3.0a for our Fiery (System Software and User Software). I suspect that is not enough. Namely, on DVD I can not find any C65hc profiles. With missing color profiles in V2.0 we had problems it did last year. For help, I am...

    Started by ateljea‎, 05-10-2011 12:27 PM
    • Replies: 6
    • Views: 5,437
    05-26-2011 06:44 AM Go to last post
  18. Ricoh E-3000 .....hold queue ?

    Hi All, Hope you knowledgeable people can help me. Got a Ricoh E-3000 Fiery Controller which is driving me nuts ...... want to set things up so that users need to go to the printer and select their print jobs to be actually printed (trying to be environmentally friendly and cut down on...

    Started by MikeDavies‎, 05-18-2011 06:39 AM
    e-3000
    • Replies: 5
    • Views: 8,169
    05-25-2011 10:44 AM Go to last post
  19. Question EFI XF 4.5 Rip - on a mac?

    Will be purchasing a QS3200 within the next 2 months. We currently have a QS2000 running 3.1 on a Dell Box. So glad to here 4.5 will run on a Mac. What type of configuration are you folks running? I do have the spec sheet with the recommend config for the box. We would like to here from some real...

    Started by M&M Displays‎, 05-17-2011 06:58 AM
    • Replies: 4
    • Views: 9,612
    05-24-2011 02:08 PM Go to last post
  20. Server connection failure

    About a year ago I started getting a Server Connection Failure notice and could not connect to the CWS. To solve this problem the operating system was reloaded and all was fine till now, I am again getting a Server Connection Failure notice. After some digging I found that the EFI Fiery was not...

    Started by dabuer‎, 04-20-2011 08:59 AM
    • Replies: 1
    • Views: 9,678
    05-23-2011 06:58 PM Go to last post

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