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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 11,370
    06-13-2017 05:47 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 11,843
    02-13-2017 03:47 AM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 28,643
    08-13-2015 03:33 PM Go to last post
  4. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 15,922
    04-24-2015 05:59 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 13,443
    03-06-2015 01:11 PM Go to last post
  1. Hole Punch mismatch correction message

    When using the driver for the Fiery-A1 (piggy back controller) and choosing position for hole punch a conflict message appears asking to choose 2 or 3 hole punch. Conversely if you choose 2-3 hole punch in a conflict appears specifying location for punch. Can we just have it punch based on...

    Started by tcurd‎, 07-15-2010 10:24 AM
    • Replies: 1
    • Views: 3,587
    07-15-2010 11:02 AM Go to last post
  2. RE: Windows 7 64 bit & Canon ColorPASS Z650

    RE: Windows 7 64 bit & Canon ColorPASS Z650 How can I get 64 bit drivers for a Canon ColorPASS z650? There must be some drivers set somewhere that will work other than the "Generic PS Driver" that is included in the windows update. Please help - it's very urgent that I find a solution to get...

    Started by JasonB‎, 07-14-2010 01:43 PM
    • Replies: 2
    • Views: 7,666
    07-14-2010 04:12 PM Go to last post
  3. Archives - Imposition Data from CWS4 not kept

    Hello, I work for a music publisher; we have thousands of files archived in CWS4 (v4.4.0.36) with our old printer, a Canon ImageRUNNER C-5870U... the files worked perfectly when imported into CWS4 and have served us well for over a year now. Archive is a great feature and it saves so much time...

    Started by MusicPublisher7055‎, 07-12-2010 06:44 AM
    • Replies: 2
    • Views: 3,117
    07-12-2010 09:45 AM Go to last post
  4. lost ability to scan via Remote Scan 5

    Hi, We have a Canon Ipr1110 with a scanner. Normally we could scan via fiery remote scan 5. But now, suddenly, the tab 'Initiate' disappeared. Anyone who has the same problem? I can scan via adobe acrobat, but only via plate,not via the ADF feeder. Thank you Jef

    Started by jefkeers‎, 06-30-2010 12:29 AM
    • Replies: 2
    • Views: 3,971
    07-06-2010 03:29 AM Go to last post
  5. WebTools Interface not responding

    Hi Everyone, When I go to the ip address of our unit to access the webtool interface i get the following: Open HTML failed: No such file or directory We can not print to the device either which is what prompted me to go check on it through the web interface. Any thoughts?

    Started by scava‎, 06-29-2010 06:53 AM
    • Replies: 4
    • Views: 4,437
    06-30-2010 05:45 AM Go to last post
  6. Feeding from the Paper Deck on a C1/T1 w/ V2 driver

    Good afternoon! We've updated to Fiery v2.0 and the V2.0 (US) driver on our 10.5 macs and found a new oddball quirk: With the previous version of the driver & software, we could choose the Paper Deck from the standard printer "Paper Feed" menu. Now if we choose the paper deck there, it's...

    Started by blueduckpictures‎, 06-29-2010 02:29 PM
    • Replies: 0
    • Views: 2,491
    06-29-2010 02:29 PM Go to last post
  7. may I ask a CWS4 question?

    I know this is the 5 forum, but I'm one of the experts at EFI might remember back to CWS4 and be able to answer this question: In 4.2.0.54 (and probably other version around this age), in the properties -> image quality there are several settings such as "image smoothing" that have a default of...

    Started by Aaron Bluestone‎, 06-25-2010 10:10 AM
    • Replies: 1
    • Views: 3,032
    06-29-2010 02:03 PM Go to last post
  8. lost ability to scan to email or shared folder

    Hi, We have a Konica 550 what had two IP's. both pingable and one was to the fiery console and one was to the http web console. we had some power surge or something over the weekend and since monday morning users cannot scan to email or shared local server folder. We had a tech onsite...

    Started by fierynoob‎, 06-22-2010 01:56 PM
    • Replies: 2
    • Views: 4,314
    06-28-2010 04:06 PM Go to last post
  9. InDesign (CS4) Issue on EB1357 Fiery

    I have a customer with a Ricoh Pro 907ex and Fiery EB 1357. Configuration is Intel MAC, running OS 10.5.6, InDesign (CS4). The customer has two scenarios where they print and the settings either generate a Postscript error or the settings aren't retained at the Fiery. Scenario One: ...

    Started by lesdsmith‎, 06-24-2010 07:05 PM
    • Replies: 1
    • Views: 3,750
    06-25-2010 08:24 AM Go to last post
  10. Help! Stolen computers = stolen dongles

    Hello All - but mostly EFI reps. On Monday night we had a break-in, and all of our computers (Macs) were stolen. This included our print room computers which had our EFI dongles in them. What can I do?!! We are missing EFI Impose and Splash RPX-ii. Any help will be appreciated - we have...

    Started by ED1_Press‎, 06-09-2010 10:04 PM
    • Replies: 4
    • Views: 5,276
    06-16-2010 11:32 AM Go to last post
  11. My Docs Service not running

    Hi All, Not strictly a CWS 5 question although it is loaded on the Server. One of my customers in London who use predominantly MACS ( VER 10.5.8) are navigating to the Server Homepage - when they select the Docs tab in Safari the browser comes back with "my docs service not running" if you...

    Started by thistlegorm‎, 03-09-2010 10:42 AM
    • Replies: 2
    • Views: 4,734
    06-15-2010 11:59 PM Go to last post
  12. Print Settings not retaining for Indesign

    I have had more than one customer with this problem on two different EFI products. One customer has a Xerox WorkCentre 7775 EFI and the other customer has a DocuColor 260. Before they print, they would go into the printer properties and change duplex options, stapling, etc. However, it always...

    Started by BrotherHero‎, 06-15-2010 03:06 PM
    • Replies: 0
    • Views: 3,423
    06-15-2010 03:06 PM Go to last post
  13. Question Agfa ApogeeX & Fiery Xerox DP700

    Hi all, could you tell me which kind of implementation is possible to print on DP700 from Apogeex? only with HotFolder or what else? is it possible that the Canon 9070 with Fiery has more possibilty then the Xerox DP700?. Many thanks for your help. best Regards Marinz

    Started by marinz‎, 06-11-2010 04:08 AM
    • Replies: 0
    • Views: 2,562
    06-11-2010 04:08 AM Go to last post
  14. Fiery C451 Postscript printing

    We have a Konica Minolta Multifunction device with a Fiery C451 controller. I've recently upgraded one of our Mac's to Snow Leopard, since Appletalk isn't present in Snow Leopard then we're having to use Postscript to communicate with the Fiery. The situation of using a Mac with Appletalk and...

    Started by theneb‎, 06-02-2010 04:55 PM
    • Replies: 2
    • Views: 5,242
    06-04-2010 05:17 AM Go to last post
  15. Samba SMB/CIFS Packet Assembling Buffer Overflow Vulnerability

    Our security network scanning discovers this device (Konica Di7210) and flags it with a high score. Solution is to upgrade to latest version of Samba. Has anybody done this and/or does anybody have any insight on how to go about doing this? Thanks for any time and info you can provide...

    Started by fierynoob‎, 06-01-2010 04:02 PM
    • Replies: 3
    • Views: 3,975
    06-02-2010 11:57 AM Go to last post
  16. 64 bit driver for a pro80 v3.0

    I cannot find a 64 bit driver for the pro80 controller connected to a cpp650 ar a km pro c6500e:(

    Started by stilley‎, 05-28-2010 02:38 AM
    • Replies: 2
    • Views: 8,045
    06-01-2010 08:02 AM Go to last post
  17. EXP250 V1.1 Blue Screen

    we have a problem with a EXP250, which goes sometimes in a bluescreen: Stop BAD_POOL_HEADER in Adress 0x00000019 The System is fresh installed from the System DVD and runs standalone without connection to the customer network. The bluescreen comes without any action of a user, the systems is...

    Started by A.Steinke‎, 07-28-2009 05:10 AM
    • Replies: 9
    • Views: 8,126
    05-31-2010 01:15 PM Go to last post
  18. "Document Size" is grayed out in IC-305 v3.0 driver

    "Document Size" is grayed out in IC-305 v3.0 driver. The driver always shows the document size as 8.5x11 I have noticed there is a tab in the Printing Preferences for document settings under the Printer & Faxes menu, but it does not show when selecting file - print - preferences. If you change...

    Started by chuck.tripp‎, 05-24-2010 10:27 AM
    • Replies: 1
    • Views: 4,725
    05-27-2010 01:45 PM Go to last post
  19. Remove CWS4 From Fiery Server

    Looking to upgrade my Fiery Server to CWS5 but can't find a de-install Icon for CWS4. The Fiery is running embedded WindowsXP. So I'm looking for the correct way to remove CWS4 from the Fiery Server.

    Started by darc1722‎, 05-12-2010 08:55 AM
    • Replies: 1
    • Views: 3,187
    05-24-2010 11:23 AM Go to last post
  20. EX700 Fiery v1 & Xerox 700 re-install...LPR spooling?

    Had to re-install all FIERY server software last week and now when we send files from any app (mostly Indesign & Acrobat)...file randomly spool to the HD instead of directly printing. How can I stop this from happening? They need to go Direct but in the HOLD cue. PLEASE ADVISE ASAP.

    Started by olivercado‎, 04-26-2010 09:48 AM
    • Replies: 2
    • Views: 6,396
    05-19-2010 09:28 AM Go to last post

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