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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,754
    01-31-2019 09:05 AM Go to last post
  1. Fiery PaperCatalog logic, JMF, Postscript driver

    Hello, we do a JMF request to get Fiery Papercatalog. We have trouble to understand the business logic behind. Example1 On the Fiery the Papercatalog name is "hjs 222 A4", the Papertype is selected as "Normal", it is selelected "Coated-Matte" and color is "Ivory" -----------------------------...

    Started by HansRic‎, 05-15-2014 01:51 AM
    • Replies: 0
    • Views: 3,421
    05-15-2014 01:51 AM Go to last post
  2. Xerox EX700i microsoft patch issue

    We noticed that a microsoft update to the EX700i print server has locked up the print queue and caused the Fiery to become inoperable. We reloaded and installed only the EFI patches and it seems to be working fine. Have you had any reports of issues with Ms updates? Thank You

    Started by Phobos01‎, 04-21-2014 01:55 PM
    • Replies: 0
    • Views: 4,129
    04-21-2014 01:55 PM Go to last post
  3. Unable to connect to CX3641 from CWS 5.5

    I have a OKI CX3641, I am no longer able to connect to the built-in fiery. I spoke with a tech from OKI, he said to try the factory reset, I did that but the login I was using no longer works, User: Administrator Password: blank. I can see it on the network but when I try to connect a new...

    Started by Steven F‎, 04-22-2014 08:32 AM
    • Replies: 0
    • Views: 4,465
    04-22-2014 08:32 AM Go to last post
  4. IC-306 v2 - Windows XP Embedded License Key Question

    I had to reload system software on an old IC-306 (version 2) today. I noticed a Windows license key flash by while loading disc 1, but this license key does not match the one printed on the COA pasted to the case. Should I be concerned? (Never had to enter a license key for 2.0 before, so I'm...

    Started by Steve0‎, 04-23-2014 11:14 AM
    • Replies: 0
    • Views: 3,389
    04-23-2014 11:14 AM Go to last post
  5. VDP error_PS undefined error

    I'm new to this whole process. Our company just purchased the RICOH c901+ with hopes of using if the VDP. While going through the Fiery FreeForm Kit tutorials I consistently get a PS undefined error when I try to process the .doc file. I don't have office installed on this computer but I...

    Started by AdamWilson‎, 04-24-2014 08:20 AM
    • Replies: 0
    • Views: 3,303
    04-24-2014 08:20 AM Go to last post
  6. Command Workstation compatibility Q

    I work for a company running a Vutek QS 3200 Super-Wide Format Printer. The companies print operator is looking for us to obtain Command Workstation 5.5 for our Fiery Server 5.0 (I believe its 5.2 at this point). Is command workstation compatible with the Vutek QS3200 and my current fiery server...

    Started by chris.stimpfel‎, 04-30-2014 01:04 PM
    • Replies: 0
    • Views: 3,930
    04-30-2014 01:04 PM Go to last post
  7. Learn from Our Experts at the 2014 World of Fiery Webinar Series

    Join our subject-matter experts to learn how to improve your operational productivity, and discover ways to win customers with higher-quality products and new services. Offered throughout the year, these free Webinars feature specific how-to tips and actionable ideas in areas important to your...

    Started by Yael_C‎, 05-01-2014 02:29 PM
    • Replies: 0
    • Views: 4,154
    05-01-2014 02:29 PM Go to last post
  8. Exclamation [OSX 10.9.0] Command Work Station Crash Report V5.5.0.35

    The crash happens when i right click and select anything within the drop down menu. This just started happening today and hasn't happened previously. I did not update recently either. Ive been using this version for two weeks now with no issues. I have also supplied a pastebin link for quick...

    Started by mi109‎, 05-05-2014 09:20 AM
    • Replies: 0
    • Views: 4,630
    05-05-2014 09:20 AM Go to last post
  9. Question EX1000 Solaris Print Drivers

    How do you create an EX1000 printer in Solaris 10? Is there a specific ColorPress Fiery print driver that is used for Solaris?

    Started by‎, 05-07-2014 09:35 AM
    • Replies: 0
    • Views: 3,902
    05-07-2014 09:35 AM Go to last post
  10. IC-413 Error after fitting new motherboard

    I have an IC-413 with a suspected failed motherboard. I have fitted a new board and followed the pairing procedure. While trying to write the Feature Activation CD to the board I get an error. Firstly the Fiery's numerical display shows '00' indicating the beginning of installation. Very...

    Started by Tech484‎, 05-07-2014 02:04 PM
    • Replies: 0
    • Views: 5,183
    05-07-2014 02:04 PM Go to last post
  11. Ricoh E-8100 Patches?

    Hello, I am currently working with a Fiery E-8100 version 8 R2. I need to know if there are any system patches available and where to get them manually. The customer site does not allow for the automatic update to occur. TIA

    Started by Matt43‎, 05-13-2014 06:02 AM
    • Replies: 0
    • Views: 4,442
    05-13-2014 06:02 AM Go to last post
  12. Freeforms dropping extra pages causing mismatch errors in processing.

    On multiple machines(KM C6500, C6501, C8000) using CWS 4 and CWS 5.5 when I send jobs with 2+ pages in the freeform (after confirming that it shows the freeform with both pages) when it gets to command workstation it gets kicked out with a variable/master error, opening the properties it shows the...

    Started by ScottScandical‎, 05-09-2014 08:40 AM
    • Replies: 0
    • Views: 3,176
    05-09-2014 08:40 AM Go to last post
  13. Error in command work station

    I have 3 printers hooked up to my command work station...2 have no issues, but one gives me the following error when I try to view it's properties for printing... "can't open file '/var/folders/ll/lluE39JkG2iANFfwU222rk+++TQ/-Tmp-? IMP3PI-1401285832/85390475.5385E841.3044.jobconf' (error 2:...

    Started by copyworldri‎, 05-30-2014 07:14 AM
    • Replies: 0
    • Views: 3,253
    05-30-2014 07:14 AM Go to last post
  14. Free Webinars: Guest Speakers Share Secrets to VDP Success

    We have special guest speakers joining our two Variable Data Printing (VDP) Webinars in June. Donít miss a unique opportunity to learn from print service providers who have successfully grown their VDP portfolios. Register today! June 4 Ė The Business of VDP: How to Get Started and Grow Your...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 3,238
    05-30-2014 10:05 AM Go to last post
  15. Help! Error in command workstation

    I have 3 printers hooked up to my command work station...2 have no issues, but one gives me the following error when I try to view it's properties for printing... "can't open file '/var/folders/ll/lluE39JkG2iANFfwU222rk+++TQ/-Tmp-? IMP3PI-1401285832/85390475.5385E841.3044.jobconf' (error...

    Started by copyworldri‎, 06-02-2014 12:16 PM
    • Replies: 0
    • Views: 5,579
    06-02-2014 12:16 PM Go to last post
  16. Clone Ricoh Pro C900 with Fiery 8r2

    Hello. I'm trying to clone the Fiery, but version 1.6 and 1.2 displays a message: "Fiery Clone Tool only supports Genuine Fiery Hardware. Non Fiery Hardware has been detected. Fiery Clone Tool will now close". And there's no response. I saw the instruction for Fiery Clone Tool for Embedded 1.0,...

    Started by jclurdaniz‎, 06-06-2014 10:19 AM
    • Replies: 0
    • Views: 4,674
    06-06-2014 10:19 AM Go to last post
  17. LDAP works fine, LDAP over SSL breaks

    Alright, I've got an Active Directory server that handles LDAPS just fine AFAIK, all my workstations, *nix boxes, networking equipment, cloud services, etc. can use it just fine. The Fiery, on the other hand, gives me the frightfully unhelpful message "LDAP Verification Failed: Server Name invalid...

    Started by hbamacdade‎, 06-06-2014 11:47 AM
    active directory, ldaps, ssl, windows 2008r2
    • Replies: 0
    • Views: 6,567
    06-06-2014 11:47 AM Go to last post
  18. What is the highest PDF version that a Pro 80 version2 will support

    As above thanks

    Started by simonk‎, 06-09-2014 05:17 AM
    • Replies: 0
    • Views: 2,328
    06-09-2014 05:17 AM Go to last post
  19. Upgrade from Windows XP to Windows 7 or 8

    Hi team please i have tow Fiery Controllers E 41 A and E B-1357,they come with Windows XP, so can i upgrade to Windows 7 or 8 ,and is possible to Backup my configuration for compose and impose ? Regards

    Started by ali.aleyada‎, 06-10-2014 09:13 AM
    • Replies: 0
    • Views: 4,038
    06-10-2014 09:13 AM Go to last post
  20. Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 3,309
    05-30-2014 10:05 AM Go to last post

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