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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 303
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,934
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,390
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,374
    02-13-2017 03:47 AM Go to last post
  1. Question How to print a separator page with document title

    We are using CWS4 or CWS5 on Windows XP with a Ricoh C900 and would like to print a separator page before the printjob. BUT this separator page should contain the document name, I don't need the username ... Any ideas? Thilo

    Started by thilowunderlich‎, 06-06-2011 04:51 AM
    separator page
    • Replies: 1
    • Views: 6,833
    06-06-2011 08:07 AM Go to last post
  2. How to convert any XP or Older PS printer drivers to Win7 32 or 64 bit when EFI wont

    How to convert any XP or Older PS printer drivers to Win7 32 or 64 bit when EFI won't - based on a post on Printowners by David, referencing back to Microsoft and my experience installing a Doc12 driver using a different EFI current Windows7 compatible driver. You need to download a...

    Started by k_graham‎, 06-02-2011 06:59 AM
    • Replies: 2
    • Views: 14,310
    06-03-2011 11:53 AM Go to last post
  3. Citrix Support for EXP8002 Drivers ?

    Hi Moderators, Do the EXP8002 drivers work in a Citrix thinclient environment ? are they supported ??

    Started by thistlegorm‎, 06-02-2011 04:00 PM
    • Replies: 1
    • Views: 5,188
    06-03-2011 06:07 AM Go to last post
  4. Question Print Via Email... how can I make this work?

    Ok, so I've enabled print via Email in the configuration setup, created an email address specifically for printing to this particular Fiery, added my name and email address to the address book so that the Fiery has a record of it... Umm... everything else I can think of that was mentioned in the...

    Started by trey138‎, 06-01-2011 08:28 AM
    • Replies: 2
    • Views: 9,166
    06-02-2011 07:26 AM Go to last post
  5. Unhappy Imagepass U1... Constantly. Crashing.

    Hello, I've got an Imagepass U1 here that crashes something like half a dozen times a day. I can't pinpoint exactly what initiates the crash, other than a user will submit a job, the job will get "stuck" in the print queue, and trying to reboot the Fiery results in the error you can see in the...

    Started by trey138‎, 05-03-2011 07:25 AM
    • Replies: 9
    • Views: 10,154
    05-31-2011 11:40 AM Go to last post
  6. Red face Change to Colour when updating IC-305 from v2.1 to v3.0a

    Updated a IC-305 (connected to C6500) from v2.1 to v3.0a. Exported the custom CMYK simulation profiles for use on the new installation. Reloaded the system software, user software (faci kit was installed) and configured with default settings, including re-importing sim profiles. Customer work...

    Started by Robert Stafford‎, 05-31-2011 06:15 AM
    • Replies: 0
    • Views: 4,044
    05-31-2011 06:15 AM Go to last post
  7. Trimmer D1 not working when we try to trim

    Dears, i have C7000VP with A3100 server (CWS 5.2),when we try print from Fiery and trim(booklet trimmer D1 its not triming (1way+3way) none of them working ?! (using imagePRESS Server A3100 PS Printer driver v2.0 ) any idea ? Regards Farzad

    Started by SonicWALL‎, 05-16-2011 05:37 AM
    a3100 trimming, booklet trimmer, booklet trimmer d1
    • Replies: 3
    • Views: 3,484
    05-29-2011 01:23 AM Go to last post
  8. C65hc & Fiery, update and profiles (V3.0a)

    Hello, I will update to V3.0a. KM technician has given me 2 DVDs v3.0a for our Fiery (System Software and User Software). I suspect that is not enough. Namely, on DVD I can not find any C65hc profiles. With missing color profiles in V2.0 we had problems it did last year. For help, I am...

    Started by ateljea‎, 05-10-2011 12:27 PM
    • Replies: 6
    • Views: 5,408
    05-26-2011 06:44 AM Go to last post
  9. Ricoh E-3000 .....hold queue ?

    Hi All, Hope you knowledgeable people can help me. Got a Ricoh E-3000 Fiery Controller which is driving me nuts ...... want to set things up so that users need to go to the printer and select their print jobs to be actually printed (trying to be environmentally friendly and cut down on...

    Started by MikeDavies‎, 05-18-2011 06:39 AM
    e-3000
    • Replies: 5
    • Views: 8,122
    05-25-2011 10:44 AM Go to last post
  10. Question EFI XF 4.5 Rip - on a mac?

    Will be purchasing a QS3200 within the next 2 months. We currently have a QS2000 running 3.1 on a Dell Box. So glad to here 4.5 will run on a Mac. What type of configuration are you folks running? I do have the spec sheet with the recommend config for the box. We would like to here from some real...

    Started by M&M Displays‎, 05-17-2011 06:58 AM
    • Replies: 4
    • Views: 9,562
    05-24-2011 02:08 PM Go to last post
  11. Server connection failure

    About a year ago I started getting a Server Connection Failure notice and could not connect to the CWS. To solve this problem the operating system was reloaded and all was fine till now, I am again getting a Server Connection Failure notice. After some digging I found that the EFI Fiery was not...

    Started by dabuer‎, 04-20-2011 08:59 AM
    • Replies: 1
    • Views: 9,641
    05-23-2011 06:58 PM Go to last post
  12. "Document Size" is grayed out in Fiery PRO80 / Bizhub C8000

    Cannot be changed from Paper Tab from printer properties. This driver will take custom and/or standard paper sizes from Adobe Acrobat. From Illustrator CS5 no custom sizes are available. From Photoshop CS5 and CDraw X5 only a standard size ( available PPD sizes ) which should be selected as...

    Started by MADSYS‎, 11-09-2010 04:13 AM
    document size
    • Replies: 2
    • Views: 8,842
    05-22-2011 09:26 PM Go to last post
  13. IKON 550c and Win 7 64 bit

    Any idea when a driver might be available? Or does anyone have a work around to use this machine with Win 7?

    Started by copyking‎, 05-20-2011 08:56 AM
    driver, windows 7
    • Replies: 0
    • Views: 5,226
    05-20-2011 08:56 AM Go to last post
  14. Error Message - Then system crash

    Everytime I try to print this one particular file I get this error then I lose my connection to the RIP and have to restart - --------------------------- Assertion Failed! --------------------------- Source code file Source code line 1376 Message Irrecoverable internal error hit Retry to...

    Started by Library Printer‎, 11-25-2009 03:40 PM
    • Replies: 7
    • Views: 13,993
    05-19-2011 01:20 PM Go to last post
  15. Separations

    Hello, Is there a way to print separations of a file? We normally drag and drop composite pdf files to the Fiery and I want to print separations. We have the Command Work Station 5.2. Thanks, Mary Jo

    Started by Vital‎, 05-18-2011 01:18 PM
    • Replies: 1
    • Views: 3,603
    05-18-2011 01:39 PM Go to last post
  16. IC305 v3.0 and IC306 v1.1 same bug document size

    Hello , we have been working with IC305 for a least two years. Last year Konica-Minolta Canada upgrade our server to 3.0 and we change our driver to 3.0. We couldn't never select the document size in this driver, neither were able to send the number of copy to print. We fix that problem by keeping...

    Started by collectionsouvenir‎, 05-03-2011 08:10 PM
    • Replies: 3
    • Views: 6,707
    05-17-2011 02:34 PM Go to last post
  17. No connection between copier and ic-408

    Hi all We have a huge issue here in denmark. This morning we had 10+ ic-408, who won't connect to the copier. We can connect to the controller, through remote desktop, bu not CWS. I think that it has something to do with the patch 1-1acqsp, that was automaticly downloade and installed on...

    Started by Splitcane‎, 04-26-2011 01:40 AM
    • Replies: 6
    • Views: 5,779
    05-16-2011 03:42 AM Go to last post
  18. Fresh Install but won't connect - say please wait (forever!)

    Hi, We have two Fiery based systems in our print room (I'm new to Fiery but ran an IT company for 9 years) After some problems I upgraded so SP3 (which is on our other Fiery machine) and some other bits and bobs - IE8, Acrobat Reader, etc. The machine ran and printed fine but our networked...

    Started by Paul_G‎, 05-06-2011 12:19 PM
    connect, please wait, server, sp3, upgrade
    • Replies: 5
    • Views: 14,495
    05-13-2011 01:44 PM Go to last post
  19. Regarding Ricoh C900/901

    If you had 2 in a print shop, is it necessary to have a separate Fiery for each or can one controller run two machines?

    Started by Hemlock‎, 04-25-2011 11:54 AM
    • Replies: 7
    • Views: 8,265
    05-12-2011 02:58 PM Go to last post
  20. Post Chaptering in Mixed Media : Limitation with S/W v8R2 compared with v9

    We are working with S/W v8R2 on Pro C900 and also with S/W v9 on Pro C901. So using the Mixed Media function for chaptering a document with a large number of pages, we noted under S/W v8R2 we had limited to 256 characters to compose our document then making the same operation under the S/W v9, we...

    Started by MicroPat‎, 04-21-2011 04:54 AM
    • Replies: 3
    • Views: 4,888
    05-09-2011 05:03 AM Go to last post

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