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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 0
    • Views: 784
    06-02-2015 07:57 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 980
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: • Improve your productivity with fast, efficient and automated workflows • Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 910
    03-06-2015 01:11 PM Go to last post
  4. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 1,446
    08-13-2014 12:06 PM Go to last post
  1. Unhappy Transparency issue with FreeFrom VDP - Fiery EX770 System 10 - Xerox 770

    Hi Guys, Im printing some VDP 4x6 postcards. I have a static background image that I have to merge with a multipage PDF with transparent object and text created from Photoshop. I created my Master page using impose and save it as PDF (no big deal). Then I created my imposed Cut & Stack PDF...

    Started by jricart‎, 07-23-2015 03:00 PM
    freeforms, transparency, vdp
    • Replies: 9
    • Views: 105
    Today 02:51 PM Go to last post
  2. Question Fiery Xerox EX560 crashes with system log error event ID 333

    A customer has two printers Xerox Colour 550 with an external Fiery EX560. Both Fierys are crashing about 2 times a week. The Command WorkStation cannot find or connect to the Fiery, the Fiery display freezes, the Fiery button in the printer's display shows an error (no connection between...

    Started by TomG‎, 01-22-2013 02:12 AM
    • Replies: 3
    • Views: 1,752
    07-23-2015 07:07 AM Go to last post
  3. Combining files in Compose

    I want to combine Word and Publisher files into Compose for booklet printing - is converting the Office files to a PDF my only option? Print quality is decreased by conversion.

    Started by dflanary‎, 07-21-2015 06:57 AM
    • Replies: 5
    • Views: 154
    07-21-2015 09:18 AM Go to last post
  4. IC-408 Controller button keeps greying out

    Hi All, I have a real head-scratcher here. Since deploying our new iMac's in April, which are loaded with OS Yosemite 10.10.3, the controller on the IC-408 Fiery keeps going off line (that is, the conroller button on the printer is greyed out and no print jobs can go through). I have loaded the...

    Started by FoxyTurbine‎, 07-15-2015 08:37 AM
    bizhub c6501, c6501, controller button, greyed out, ic-408
    • Replies: 3
    • Views: 199
    07-20-2015 08:57 AM Go to last post
  5. fiery shuts off

    running cw5.6 on xp.. i have 3 machines that started shutting off for no reason.. tech says i may need to update to windows 7..can we use any window 7 disk or does fiery have a special version. thanks t

    Started by thecopycenter‎, 01-02-2015 08:08 PM
    • Replies: 6
    • Views: 645
    07-17-2015 03:59 PM Go to last post
  6. Hot Folders Problem

    Does anybody here have experience using Hot Folders? I had a problem today that unnerved me a little. I was trying to access the settings on one of my folders and it refused to open. The cursor spun around like it was trying to open (that's normal) but then it stopped and nothing happened. I...

    Started by Michael1973‎, 07-16-2015 06:51 PM
    • Replies: 2
    • Views: 190
    07-17-2015 01:33 PM Go to last post
  7. Fierycupsfilter quits unexpectedly

    I have a MacBook Pro (new) running Mac OSX 10.9.5. When attempting to print from Lotus Notes v9.1, I receive a message "Fierycupsfilter quits unexpectedly". Any ideas as to why…..

    Started by Tom Hampton‎, 07-16-2015 10:35 AM
    • Replies: 0
    • Views: 195
    07-16-2015 10:35 AM Go to last post
  8. Mac printer setting and windows server

    Hi, We have recently taking on a new Rich C5100S with a Fiery E22B. We have set up multiple logical printers on a Windows 2012 R2 server and have configured default presets on each logical printer. For example, one printer uses tray 2 and has 250GSM whereas another printer has tray 3 and uses...

    Started by paulow1978‎, 07-15-2015 08:05 AM
    e22b, mac, ricoh, settings
    • Replies: 1
    • Views: 156
    07-15-2015 08:56 AM Go to last post
  9. Is it possible to customize Mac Fiery driver defaults?

    I have a workgroup -- all MacOS users, using different versions of OS X -- that want to print to Fiery with a minimum number of clicks to get output, from open Adobe and Microsoft applications. This is on a Konica IC-308 / C1060. They only use two kinds of paper -- Hammermill 28# Bond in letter...

    Started by Steve0‎, 07-08-2015 04:19 PM
    • Replies: 4
    • Views: 198
    07-14-2015 08:41 PM Go to last post
  10. Combine files in Command Workstation 4

    Hi, I'm trying to use variable data from one file with artwork as a background from another file in a single pass with Command Workstation 4. I was told by the technicians that installed our machine recently that it was possible but they didn't tell me how to do it. Currently we're printing the...

    Started by rtafoya‎, 07-10-2015 11:28 AM
    • Replies: 3
    • Views: 158
    07-14-2015 10:56 AM Go to last post
  11. No access to Update Server from Canon imagePRESS Servers any more

    We had to reinstall System SW because of a hard drive crash. We installed it from the original DVD´s V2.0a Everything is working fine except the System Updates app. It shows that there are updates available, but we are getting Error #10 No Proxy,... So it is poor installation without any...

    Started by noppeber‎, 07-01-2015 03:20 AM
    • Replies: 4
    • Views: 248
    07-14-2015 09:38 AM Go to last post
  12. Question Random output of 3 sheets of color gradients

    Recently, the bizhub has been outputting 3 sheets that were not requested. It seems to be at random, sometimes before printing a job, and sometimes mid-way through a run. It has been using whatever paper is in the currently used tray, sometimes wasting good stock. :eek: This is not the...

    Started by WindyTroutt‎, 05-06-2015 12:49 PM
    • Replies: 7
    • Views: 566
    07-14-2015 09:30 AM Go to last post
  13. Cannot Access Fiery Internal Web Page- IC-414

    I can print via Fiery Driver, Can print with Engine Native Driver, can Access MFP Internal Web Page, cannot Access Fiery Internal Web-Page-Version 1.2 Has the following Hot Fixes fit203361 fit224385 1-1jip2b 1-1j0xrp 1-1ja2xn

    Started by sallen56‎, 06-11-2015 09:50 AM
    • Replies: 2
    • Views: 279
    07-14-2015 09:24 AM Go to last post
  14. 02 IC 306 fiery controllers on C 7000 and C 8000 keep saying "starting up"

    HDD fail but I lost all cd/dvd systems and softwares anyone have cd images?

    Started by Viet Nguyen‎, 07-01-2015 03:17 PM
    • Replies: 1
    • Views: 184
    07-14-2015 09:21 AM Go to last post
  15. B&W clicks convert to Color after defining a cover with booklet maker

    We are trying to output a booklet that is converted to grayscale through Acrobat Pro but the middle spread is color. We have also preprinted the cover. Once we set up the properties to create a booklet and define the cover to pull from another tray it converts all clicks to color. We have tried...

    Started by MitchellFleming‎, 07-14-2015 06:35 AM
    • Replies: 0
    • Views: 96
    07-14-2015 06:35 AM Go to last post
  16. Fiery losing connection to Ricoh

    At my job I have a Fiery E-22B Controller connected to a Ricoh MP C6502. It's been working fine for a couple of years but in the last couple of months, it's been randomly dropping its connection to the Ricoh. I can still ping the device, so it's not a network issue, but I know it's dropped...

    Started by gwong‎, 07-12-2015 12:05 PM
    color controller, e-22b, ricoh mp c6502
    • Replies: 7
    • Views: 228
    07-14-2015 05:05 AM Go to last post
  17. Exclamation Scheduled Printing

    We have a Xerox C60 with Integrated Fiery trial on which the customer wants to use the scheduled printing feature. Unfortunately the option, including check box, is greyed out. This is so in both Mac and Windows installs of CWS 5.7, and in the Fiery drivers. I can find no documentation addressing...

    Started by Tfoulke‎, 04-24-2015 12:27 PM
    ex-i, greyed out, scheduled printing
    • Replies: 2
    • Views: 335
    07-13-2015 11:28 AM Go to last post
  18. ImagePress Server G100 lost Printer Setting Windows 7

    Hi, i have localy installed the printer driver for ImagePress Server G100 on a Win 7 prof. Workstation (Standard TCP/IP Port). When i change the printer settings, in every application, to Saddle Stitch or Punch etc. and close the Window with OK or apply then these settings are lost at print. When...

    Started by colorcopy12‎, 07-13-2015 09:32 AM
    • Replies: 0
    • Views: 76
    07-13-2015 09:32 AM Go to last post
  19. RE: Fiery EX700i cropping print image issue

    Hi, printing on a Xerox 700i, we are trying to get the Fiery EX700i to print in the default image cropped off area due to a huge variable data job that we have that requires image close to the edge on one side. We adjusted the copier itself in the NVM settings to provide pretty much a full bleed...

    Started by JasonB‎, 07-10-2015 05:16 PM
    • Replies: 2
    • Views: 136
    07-13-2015 06:41 AM Go to last post
  20. Q1 server exits when MAC OSX 10.10 clients are in the network

    Hi, I hope someone has experienced this before, but we have a lot of machines with a Q1 installation. These are now giving problems when MAC OSX 10.01 is in the network. The controllers exit randomly, even when no one is printing to the controller. When the 10.10 is taken out of the network, the...

    Started by Johnnl‎, 06-25-2015 11:34 PM
    exit, imagepress server q1, mac osx 10.10
    • Replies: 2
    • Views: 234
    07-12-2015 12:14 PM Go to last post

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