Have a question on your Fiery and don't know where to start? This forum is for you.
Warning: Please do not upgrade your Fiery server to Windows 10
Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...
EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need.
We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to:
• Improve your productivity with fast, efficient and automated workflows
• Achieve perfect output for images and vectors...
Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders.
Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...
We have a Konica minolta BH Press C1060, and whenever we are printing a file through the Fiery (IC-308), the Fiery sends the file page after page to the print engine, even if we ask for multiple copies of the same file (for instance, a 10 pages document x 300 copies will send 3000 pages, one...
Good Morning Team.. and Happy Thanksgiving to our American Friends.
I have a Bustled Fiery that is not communicating with the IOT.
I noticed an Error Code 38 on the Controller and unplugged components till it came to 00
The component that caused the error was the 500 GB HDD. So I found...
I have a customer with an IC-408 that is getting a job error every once in a while...
"Serial packet was rejected by copier Engine responded COMMAND REJECTED. The command failed cause the destination Node cannot execute the Command"
This customer is a fair ways away, so I am hoping for some...
I have a real head-scratcher here. Since deploying our new iMac's in April, which are loaded with OS Yosemite 10.10.3, the controller on the IC-408 Fiery keeps going off line (that is, the conroller button on the printer is greyed out and no print jobs can go through). I have loaded the...
I have a Canon ir adv c5235 with a B2 fiery, when I try to enable printme from webtools error message (failed to activate subscription please try again) message appears.
The B2 has an internet connect as e-maintenance works ok and the customer is not using a proxy server.
Hope someone can help.
We have a Fiery impose LAC which was entered into Command Workstation on a Mac.
We no longer have the Mac and I want to reactivate the impose facility on my new Mac, however when I enter the key I get a message stating that the key is already activated...
I have a customer developing an FM site for an insurance carrier. Policies are held in InfoPrint, then processed through QDirect (both from Rochester Software) before being sent to two Fiery RIPs (an E23 on a Ricoh 8110 + an E43 on a Ricoh 5100 color) and when the files arrive, the print setting...
I am trying to run System Update on a 700i with EX700 that I just got.
The problem is that it will not check for updates.
I click check now and after about 10 seconds it returns a General Error Code 1.
Someone was using a proxy server before, and I am not.
I have unchecked proxy server,...
Can I put hot folders on multiple computers? Right now I have it only on server computer that I have the license and rip on. I do have command workstation on 4 other computers but would like to have hot folders on them too. Is it possible?
When i uptade to the newist version, the program are freezing when touch the fit page button and enlarge my window. And i have to restart the program. My Mac is one year old. I installing the older version again and it works fine. The same problem also with my old mac.
My C75 Bustled/Integrated Fiery turns and and the "Fiery" Icon comes up on the printer UI, but when I select the icon it says "starting up.. please wait"
After some time I can see it with in CWS but when I try to connect it says "unable to connect" then the Fiery turns off?? I have reloaded the...
We have a problem with getting rid of the gloss or shine on printed jobs. This is not on a specific stock or job. Its just across the board. We want to able to get rid of gloss or adjust gloss level when needed. Is there anything we can do? Is there a setting?
I have a few Konica Bizhubs running Fiery Command Workstation.
I've tried to add these to the printer list on one of our servers, and it seems to be connected properly as I can send a test page to the printers, but when I do, I ultimately get a rather wordy error:
PDF rip failure: <Job XXX>...
We have a Xerox Docucolor 250 with built in Fiery Rip which tells us it is full.
The HD is 30.8 Gig, operating system is 12.2 Gig and we have nothing in the hold, printed items or archived.
My questions are:
1. What is taking up all the space?
2. How do we get rid of it?
How do I install GAPPE on my Xerox 700 integrated server?
The instructions only give advice for the EX server, We installed usb dongle in usb port on the color server on back of Xerox hoping we could use the external PC to load the Options disk "NO DICE".
We talked to our rep at Xerox and...
I have a 26 page NCR that is pre- numbered. It needs to print with the numbers going 1,1,1,2,2,2,3,3,3, and etc. I already have NCR paper that is collated White/Yellow/Pink. However when I tell the printer to print NCR and repeat each page 3 times an error occurs and it says that there is "no...
Simple question - Igen150 running V2.01 I installed FIT100745765_SLIP_SHEETS_FEATURE_PATCH - as this was a Pre Req for a SPAR patch I wanted to try for an IPP Problem ( Job Submission FFCore ) - this gives added value with the increase in Printed Jobs 99-500 & the improvement in where...
I have the same issue as others with Fiery products, daylight savings issues crashing pcs when printing, however there are no new drivers or patches released to fix the problem. When can we expect a release?
I have a customer with a Xerox 252 and a Fiery Splash rpx-ii 2.0. The Apple computer has crashed and the customer cant find the original installation software.
Asked Xerox and EFI but with no luck.
When I am trying to implement the Slipsheet option on the Media Tab in CW 5.7 it does not allow any other settings than:
Media Type: Transparency
Paper Weight: 5
Does anyone know why this would be? Is it a bug in the software?
Thanks for any help!
Use this control to limit the display of threads to those newer than the specified time frame.
Allows you to choose the data by which the thread list will be sorted.
Order threads in...
Note: when sorting by date, 'descending order' will show the newest results first.