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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 450
    08-13-2014 12:06 PM Go to last post
  2. Sticky Thread Sticky: Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 541
    05-30-2014 10:05 AM Go to last post
  1. Xerox 560 with EXi fiery controller is slow and give a script message

    Hello I have a question from our customer that have a little problem with their Xerox color 560 with an EXi fiery controller. UPDATE: EX560i embedded RIP which runs on Ver 1.0 software and the latest servicepack SP2. They say that when machine and fiery has been up and running for 1-3 days...

    Started by labanmatte‎, Today 05:49 AM
    • Replies: 0
    • Views: 31
    Today 05:49 AM Go to last post
  2. Xerox Color 550 w/ Integrated Fiery & Direct Mobile Printing Configuration

    Hey all, We have a Color 550 with an XC560 Fiery (Integrated) that we're trying to get configured for Direct Mobile Printing so we can reach it from our various iDevices. We're Running SP 1.1 plus all the required pre-requsitie patches. We installed 1-1DU6SR from the EFI WebUpdater page, and we...

    Started by abordner‎, Yesterday 07:17 PM
    direct mobile printing
    • Replies: 0
    • Views: 31
    Yesterday 07:17 PM Go to last post
  3. XLSX file becomes corrupt after printing

    I have a IC415 and when printing a XLSX file and then saving the file, the file becomes corrupt and will not open again. This only happens with macro enabled excel files and xls files do not experience same issue.

    Started by pete b‎, 01-23-2015 03:04 PM
    • Replies: 1
    • Views: 59
    Yesterday 12:39 PM Go to last post
  4. Selecting Booklet Folding/Stapling at driver will not happen or be retained

    Printing from Acrobat Pro 11 to Kyocera 4550 with Fiery external controller / print system 11. When setting driver to fold/staple on the finishing tab of fiery driver these settings will not take/retain. All other settings (paper tray/size/type, duplexing, layout etc.) will reflect on the...

    Started by AxisBC‎, Yesterday 10:21 AM
    finishing, printing system 11
    • Replies: 0
    • Views: 27
    Yesterday 10:21 AM Go to last post
  5. Unable to Access Fiery Features When Printing from OSX's Preview App

    Hi Guys, I've been trying to access the Fiery Features extension from Preview's print dialog box but with no success (see attached) because it's crossed out. It's accessible through other applications though, like InDesign, Illustrator and all that but just not OSX's Preview. I was wondering if...

    Started by Josh‎, 01-25-2015 08:19 PM
    • Replies: 1
    • Views: 60
    01-26-2015 03:54 PM Go to last post
  6. Imposition Crash

    Hi I have a customer with a Xerox 770 and a Xerox 560. The 770 is running system 10 (Windows 7) and the 550 is running system 9 Rel2 (XP) Fiery server. I have a problem whereby the system 9 server attached to the 550 crashes as soon as a .dbp is processed which has been imposed on the...

    Started by scpatterson‎, 01-26-2015 06:57 AM
    crash, dbp, impose, imposition, transfer
    • Replies: 1
    • Views: 49
    01-26-2015 03:35 PM Go to last post
  7. DC250 Fiery Upgrade v1.2

    I have purchased an used Xerox DocuColor 250 machine with built in Fiery v.1.1. Now I want to upgrade to Version 1.2. Where can I get this upgrade? Ich habe eine gebraucht Xerox DocuColor 250 mit eingebauter Fiery Version 1.1. Jetzt möchte ich gerne das Upgrade auf Version 1.2 machen. Wo kann ich...

    Started by Arnstadt‎, 11-12-2014 01:59 PM
    dc 250, Fiery, upgrade, v1.1, v1.2
    • Replies: 3
    • Views: 334
    01-26-2015 07:38 AM Go to last post
  8. Fiery Network problem

    We have a Xerox DC-252 with embedded fiery X3eTY controller. It was working fine & one day it just disconnect from the network & lost communication with Command workstation. When we turn on the machine Only ports 139 & 445 are now active. (Netbios session & smb over Ip). Is there a way to...

    Started by maxrezgraphics‎, 01-23-2015 09:52 AM
    • Replies: 0
    • Views: 60
    01-23-2015 09:52 AM Go to last post
  9. Fiery E-100 on Kyocera 4550ci not holding job when printing to Hold queue

    Hello everyone I am new to this forum and I hope I am posting question in correct topic area if not my apologies. I have a Fiery E100 on a Kyocera 4550ci and the customers complaint is that when he sends a print job to the hold queue it is not holding it prints right out. It was working the way it...

    Started by JamesD‎, 01-15-2015 11:06 AM
    • Replies: 3
    • Views: 136
    01-22-2015 06:00 PM Go to last post
  10. Fiery System 12 on Kyocera 7550ci

    I've got a customer with the above equipment who is having issues with printing to the Fiery. It will stop printing at a certain point and not print again until both copier and fiery are rebooted. In CWS, the job will process and go to print, saying "waiting to print". I have checked for duplicate...

    Started by tedtech‎, 01-22-2015 09:13 AM
    • Replies: 1
    • Views: 46
    01-22-2015 03:40 PM Go to last post
  11. Fiery E-100 Restore Factory Defaults

    I have an IT guy that insist their is a problem with the E-100 I took it off his network created a workgroup and proved it works. He wants to do a factory reset " restore to default settings ". My question is what will I loose ? Anything important or will it just default back to Factory defaults...

    Started by JamesD‎, 01-22-2015 03:35 PM
    • Replies: 0
    • Views: 45
    01-22-2015 03:35 PM Go to last post
  12. Fiery System Server Upgrade

    Hello. We have a Fiery model E41A v1.3, and would like to know if we can upgrade it to Fiery Server System 10? We are now running Windows 7.0, and System 9 Release 2. We are using CWS 5.6.0.42A. Thanks. kirktatude

    Started by kirktatude‎, 11-20-2014 12:37 PM
    • Replies: 2
    • Views: 345
    01-22-2015 07:22 AM Go to last post
  13. Problem with KM C6500 and Fiery X3ety-10/ IC408

    I'm installing a KM C6500 and it has the Fiery X3ety2-10 controller. I've installed driver KM_IC408_v2_0R_FD322_WinRel1.zip and it will not print. I can see it on the Command workstation in the printed queue but it has an error. Checking the properties of the error, it says no finisher attached and...

    Started by atresource‎, 01-21-2015 11:00 AM
    • Replies: 4
    • Views: 80
    01-21-2015 06:21 PM Go to last post
  14. Updating fiery xp250

    We have a workstation 4, with windows xp, we have updated our macs to use bonjour not apple talk, is there an easy fix for this to get the xerox docucolor 250 to talk with the computer?

    Started by ewilson@absey.biz‎, 11-11-2014 02:05 PM
    • Replies: 2
    • Views: 254
    01-21-2015 02:03 PM Go to last post
  15. Trouble with Fiery reload system 1.1 on Xerox 78xx integrated fiery e100-01

    I seem to be having some trouble reloading an integrated fiery for a xerox 78xx series. This is an add on for an existing machine and they want a Fiery. Out of the box it has not worked. I have loaded the fiery via the usb method as well as the network card method. Either way I load this the...

    Started by dthompson‎, 12-11-2014 07:38 AM
    • Replies: 1
    • Views: 153
    01-21-2015 01:50 PM Go to last post
  16. Fiery hotline onsite support ?

    Is there a tech support line an in field technician can call and have real time support ? If so what information should you have ready for them. IE: model, serial number, ect. Thank you in advanced

    Started by JamesD‎, 01-21-2015 01:47 PM
    • Replies: 0
    • Views: 48
    01-21-2015 01:47 PM Go to last post
  17. Canon Imagpass B1 C3 Error

    Hi , I have an ImapgePass B1 giving a "C3"error on startup . I cannot find this error in the manual. I have already tried replacing the Hard disk and Memory with no luck. I put in a loan unit for now but need to get this repaired Any assistance will be appreciated .

    Started by Prakashv‎, 01-21-2015 12:41 AM
    • Replies: 1
    • Views: 47
    01-21-2015 10:19 AM Go to last post
  18. toshiba 5540c with GA1310ex controller

    I have a toshiba with an external fiery that appears to boot correctly and shows 00 on the leds on top of the fiery, but when I touch the fiery icon on the touchscreen, the display shows "load failed" on the lower left of the screen. The screen is otherwise blank. Machine wont print because of...

    Started by dchristo10‎, 01-02-2015 10:27 AM
    • Replies: 1
    • Views: 93
    01-21-2015 06:51 AM Go to last post
  19. ColorPASS and printer not playing nicely

    Hello, We have a ColorPASS-z3000/PS-NX3000 connected to a Canon Copier/Printer CLC2620. Although ancient, until last week these machines worked just fine. Last week we moved office. And now the ColorPass box can no longer communicate with the Printer/Copier. Instead, we get an error...

    Started by zac.carey‎, 01-19-2015 11:23 AM
    • Replies: 6
    • Views: 238
    01-21-2015 03:07 AM Go to last post
  20. Fiery ex260 repair?

    I have a Fiery ex260 that wont power up. When I hit the power button all the lights come on and then go off. Does anybody know of a fix or suggest a repair company to send it to. Cant afford another new one and, well you know the machine is useless without it. Thanks. James

    Started by Jamzjs‎, 01-19-2015 10:48 AM
    • Replies: 5
    • Views: 180
    01-20-2015 04:37 PM Go to last post

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