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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. EX700 System Updates

    I have a Xerox EX700 and am unable to get it to do system updates. I am not using a proxy and can reach a webpage. But when I do a "check now" for system updates it comes back with "error10" error connecting to server, please check internet connection/.proxy settings. I don't have it...

    Started by Phobos01‎, 04-15-2014 03:19 PM
    • Replies: 5
    • Views: 68
    04-18-2014 08:47 AM Go to last post
  2. Webtools - Launch Configure problem

    When I click the Launch Configure button a window pops up with the message “Error. Click for details.” Click that and another window pops up entitled Security Exception ... with “Found unsigned entry in resource: ....” Click Details and a window entitled Java Console appears with a list that...

    Started by CamofCT‎, 04-17-2014 12:27 PM
    • Replies: 0
    • Views: 36
    04-17-2014 12:27 PM Go to last post
  3. Can anyone confirm this FIT200719 DC550 Xerox integrated Fiery

    Hi Folks, Yesterday I got a call from a customer, which are jobs the day before still printed today terminated with an error (message: Facedown on this Medium is not supported). There was no difference selecting face/up - face/down - the job will always canceled in the Command Workstation. No...

    Started by Ingolf‎, 02-18-2014 11:17 AM
    • Replies: 7
    • Views: 552
    04-16-2014 07:16 AM Go to last post
  4. Question Problem with embeded Fonts on Fiery 9 RIP

    Got a Problem with a customer file. The embeded and normalized fonts in the lower section of the pdf are printed as dots on a Konica C6000/C8000 with fiery 9 controller. No Problems with a HP Rip on a Indigo. Could you please give me a hint to solve this problem? Convert to paths is no...

    Started by Mad Trix‎, 04-14-2014 12:57 AM
    • Replies: 7
    • Views: 120
    04-15-2014 11:27 PM Go to last post
  5. Update patches IC414 - Konica Minolta C454

    Good morning! I would like to apologize for my english not very good first. I am Brazilian and I still have a little difficulty in the language of you. Well, let's get to it ... I have a Konica Minolta Bizhub C454 which prints through a Fiery IC-414. I'm having some minor issues that I...

    Started by lasfranca‎, 04-15-2014 06:59 AM
    • Replies: 1
    • Views: 44
    04-15-2014 07:07 AM Go to last post
  6. GX300 Fiery on Canon iRAdv9070 crashes

    I have a GX300 Fiery Version 1 software which gives a fatal assertion error at starting Fiery server bar. If I ignore these errors the Fiery Bar boots up and connects to the Canon Device, it tells me toner is low etc which is all correct. It will sit for between 30 to 60 secs then reboot. It does...

    Started by grobbie‎, 04-18-2012 10:00 AM
    • Replies: 6
    • Views: 1,009
    04-14-2014 11:35 AM Go to last post
  7. PDF/X Output Intent not supported with QDM jobs

    Suddenly I am seeing a lot of these errors. And there totally random. Sometimes the files will RIP and sometimes the RIP just hangs when processing them. I have run hundreds of Merged jobs and never saw errors like that. The print files are being prepared the same as always. I just can't get a...

    Started by Doyle‎, 04-02-2014 09:09 AM
    • Replies: 3
    • Views: 127
    04-13-2014 04:16 PM Go to last post
  8. Fiery EX Igen4 Updates General Error #1

    i'm working on the installation of an iGen4 with Fiery Ex Igen4 server version 3.0. Everytime i tried to update a general error #1 appears. I'm not able to update the server. I tried manually using the localhost link. When the page loads it shows No Product Found. I reinstalled twice and still...

    Started by grannada‎, 04-12-2014 09:40 AM
    igen4, update, update issue
    • Replies: 1
    • Views: 50
    04-12-2014 02:03 PM Go to last post
  9. Image shift for all pages of a job

    I have a J75 with an EX J75 controller running CWS5. I set up a four page job to do an image shift and it only shifts the image on the first page. I want the image shifted the same amount on all four pages. What do I need to do to get this to happen. Thanks

    Started by seemoor01‎, 04-09-2014 01:51 PM
    • Replies: 2
    • Views: 86
    04-11-2014 11:33 AM Go to last post
  10. How to troubleshoot RIP errors?

    Hi! I've encountered a few PDF files which were made out of InDesign and causes a "PDF to PS conversion" error on my IC306v3. Some of the files work if I switch to APPE but some won't rip with either engine (so the only possibility is to print them out of Acrobat). Is there any possibility to...

    Started by oxident‎, 04-09-2014 11:20 PM
    • Replies: 4
    • Views: 104
    04-10-2014 12:40 PM Go to last post
  11. Docucolor 242 Bustled Fiery X3eTY troubleshooting

    Hello all, Any bit of information or help is greatly appreciated! I have inherited a (previously working) Docucolor 242 w/ Bustled Fiery X3eTY controller (self contained unit hanging off back of copier) Part No 45057733 / ERB087880 When I first set up the printer I had network scanning...

    Started by aaronlee‎, 04-10-2014 09:50 AM
    • Replies: 0
    • Views: 106
    04-10-2014 09:50 AM Go to last post
  12. E-22B slow PDF printing

    Hi- A customer emailed me regarding slow PDF printing on their new MP C6502 (normal op panel-E 22B Fiery). I arrived yesterday afternoon and observed his tests. A 22 page color PDF (~20 MB?) came to the Fiery within 15 seconds of submission, but took 7 minutes for the Fiery to process. Once...

    Started by mremore‎, 04-10-2014 06:49 AM
    • Replies: 0
    • Views: 62
    04-10-2014 06:49 AM Go to last post
  13. Unhappy Exp250 - help!

    Hello Cany anyone help with this! I just install the CD's but i can't make the updates from the utilitie Help me please

    Started by coresdeleicao‎, 10-25-2013 07:37 AM
    • Replies: 6
    • Views: 997
    04-09-2014 06:50 AM Go to last post
  14. Imposing 2 PDFs

    Hello everyone. I'm a new member and just getting started with this software. I am trying to combine 2 files. The back side has control numbers and the front will just be an image. I did a Data Merge with InDesign and created my PDF's. I now have my 1000 page back side PDf and a front side 1...

    Started by ASmith‎, 04-04-2014 01:31 PM
    • Replies: 2
    • Views: 138
    04-08-2014 09:30 AM Go to last post
  15. Ghost or random last job printing

    My brand new machine is stuck printing a job over and over. I have deleted everything from the que multiple times and the job reappears and starts printing on its own. I have restarted the machine with the power button as well as unplugging it completely. The file reappears 10-30 minutes after...

    Started by ASmith‎, 04-04-2014 01:38 PM
    random printing
    • Replies: 2
    • Views: 87
    04-08-2014 06:55 AM Go to last post
  16. Error: DLC error flag set, abort page

    We're getting the following error with some documents (although it's telling the user the page is printed): In this case it was the last page of a Pages document. Any ideas what the problem is?

    Started by Shevek‎, 04-08-2014 04:11 AM
    e-5200, iwork pages, mp c4501, os x 10.9.2
    • Replies: 0
    • Views: 52
    04-08-2014 04:11 AM Go to last post
  17. Compatible driver for Konica 8031 for Windows 7 or 8?

    We have upgraded our computers from XP to Windows 7 and Windows 8. We have a Konica 8031 with the Fiery x3e 8020-8031. I haven't seen an update to that driver specifically. - Is there a compatible driver? - Is there a work-around?

    Started by ferg99‎, 04-07-2014 02:28 PM
    konica, windows 7, windows 8
    • Replies: 0
    • Views: 58
    04-07-2014 02:28 PM Go to last post
  18. Daylight savings change causes Java programs to lose ability to print

    Hi There So every 6 months when the clocks change overnight our java based software on Windows 7 PCs lose ability to print on that Sunday morning. Windows test prints still fire through fine so do PDF's dropped into CWS5 but anything Java based does not. It freezes then the Java software closes...

    Started by Jamie‎, 04-06-2014 09:01 PM
    dayligh savings
    • Replies: 0
    • Views: 100
    04-06-2014 09:01 PM Go to last post
  19. Recover lost password

    Hi: I seem to have entered incorrectly in my notes the administrator password. Is there any way to recover the admin password or enter a new one? Rufus Clonedm

    Started by clonedm‎, 03-25-2014 03:30 PM
    • Replies: 6
    • Views: 184
    04-04-2014 05:45 AM Go to last post
  20. How to install Command workstation 5.5. on Fiery server?

    I have 2 external Fiery Servers print system 11 and 12 for Kyocera printers. Both are above system software 9. I would like to use Fiery GO. How to I RDP into the Fiery to get CWS5.5 installed or updated?

    Started by tony@Kyocera‎, 04-02-2014 06:49 AM
    cws 5.5, fiery go
    • Replies: 1
    • Views: 102
    04-02-2014 07:15 AM Go to last post

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