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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 124
    08-13-2014 12:06 PM Go to last post
  2. Sticky Thread Sticky: Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 294
    05-30-2014 10:05 AM Go to last post
  1. Problem of ID and profiles with a fiery imagePASS A2 mac 10.6.8

    hello, I'm on mac 10.6.8 with a fiery imagePASS A2 and my problem is that when I create profiles to encapsulate the number of service and different parameters that it registers fine but occasionally it disappears. I tried to install my driver hello and also IP and same problem. Is someone is...

    Started by Millon Franck‎, Today 05:13 AM
    • Replies: 0
    • Views: 1
    Today 05:13 AM Go to last post
  2. Webtools Downloads Tab (how to update those drivers)

    Hello, I have a customer that has asked how to update the drivers that are provided in the downloads tab of web tools. I have scoured the administrator guide, and operators manual as well as the web at large but cannot find any information on how to do this. The customer has upgraded...

    Started by mhanesricoh‎, Yesterday 05:52 AM
    • Replies: 0
    • Views: 37
    Yesterday 05:52 AM Go to last post
  3. Can you clone an IC-413?

    As I understand from the documentation the clone tool for embedded only works with Linux based controllers. However the IC-413 for KM C6000/C7000 is Windows based. I'm wondering if there is a utility which can be used to clone these controllers, both v1 with XP and after the v1.1 update to Win7.

    Started by kmbs-dcd‎, 03-28-2014 08:02 AM
    • Replies: 5
    • Views: 348
    09-16-2014 05:55 PM Go to last post
  4. Retrieving PDF files from the rip - to the PC

    We have had a file server crash - deleting some of our artwork. But the files were also stored on our rip ( 700i Integrated rip ) Is there a way of retrieving the PDF files from the rip back to our PC ? Can this be done - as our only existing copy is on the rip.

    Started by More Ink More Impression‎, 09-11-2014 12:04 AM
    • Replies: 4
    • Views: 108
    09-16-2014 06:31 AM Go to last post
  5. web interface of printer not accessable

    Hi, we are not able to enter the web interface (RUI) of the printer (imagePRESS) by an A3300 Fiery. It is basically the ip address:8080. Additional I get a warning when entering the fiery web tools. The message shows a certificate issue. Means this site is not TRUSTED. I have a feeling this...

    Started by Thorsten Kuhla‎, 09-16-2014 04:34 AM
    • Replies: 0
    • Views: 40
    09-16-2014 04:34 AM Go to last post
  6. E-22C - Controller Setup - Printing Environment - Transactional

    We are trying to modify the settings for the printing environment in the Fiery. The Fiery shows FS100 Software in its current configuration We are trying to find the setting “Transactional” but this does not appear as an option on this Fiery configuration Does anyone know if the FS100Pro...

    Started by Dave T‎, 09-11-2014 01:16 AM
    • Replies: 2
    • Views: 78
    09-14-2014 08:59 AM Go to last post
  7. Postflight reports showing wrong output profile?

    Hi! Maybe it's just a cosmetic issue but I've found out that the postflight report doesn't honor "media based output profiles". It always shows the name of the generic profile for that particular "major paper type" (coated, color specific, ...). I'm currently see this behavior on an IC306...

    Started by oxident‎, 09-14-2014 03:16 AM
    • Replies: 0
    • Views: 50
    09-14-2014 03:16 AM Go to last post
  8. Booklet Wizard & Pgs Print Head to Toe

    External Fiery FS100 connected to Xerox C75: used the booklet wizard in properties to format several pdf pages into a booklet to print on 11x17 paper. No covers...simple, basic with fold and saddle stitch. The pages were printed head to toe with blanks pages in between. What did I miss? ...

    Started by Corinne.Fay16‎, 09-11-2014 08:16 AM
    • Replies: 1
    • Views: 100
    09-11-2014 01:33 PM Go to last post
  9. Need IC-401 64 bit postscript drivers for Windows 7

    Please I need the IC-401 postscript drivers for Windows 7 64bit efi- IC-401. It is for a Konica Minolta C350. I have read through the relevant post which points users to the ftp site. The folder is there, but not the files. Would you repost so that I can download? Found the original link at:...

    Started by Delwyn‎, 09-10-2014 04:59 AM
    • Replies: 1
    • Views: 67
    09-10-2014 06:55 AM Go to last post
  10. C8000/IC-306: Duplex Color/BW Job Prints Simplex

    This is on a KM bizhub PRESS C8000 with IC-306 Fiery running v3.01. My customer has a 2-page PDF. One page is color artwork; the other, a grayscale scanned image. Set up to print as a duplex sheet, it prints in duplex, as expected. I showed the customer how to force page 2 to print in...

    Started by Steve0‎, 09-05-2014 08:35 PM
    • Replies: 2
    • Views: 113
    09-07-2014 11:25 PM Go to last post
  11. Only .pdf files print in color

    Can someone please give me some pointers what could be going wrong here? We have a Fiery with a Ricoh C5100 and find that users print jobs that are MS Office documents and images, e.g. .jpg or .gif files always print in black and white only. When the same users print .pdf files, they do print in...

    Started by Mathias‎, 09-05-2014 12:30 PM
    • Replies: 0
    • Views: 87
    09-05-2014 12:30 PM Go to last post
  12. xerox 7835 hangs with fiery attached

    I have a Xerox 7835 with 71.10.34.06000 software with a fiery network controller. The printer does an ondemand overwrite monthly when it finishes it is supposed to reboot, but it just hangs till it gets reset manually. If the fiery is not attached the overwrite completes and the machine resets...

    Started by garmerc‎, 09-05-2014 08:13 AM
    • Replies: 1
    • Views: 84
    09-05-2014 10:07 AM Go to last post
  13. What do I select to get correct Fiery E100 printer driver?

    We are connecting to an ineo+ 454e printer and need to download the correct Fiery E100 driver. As the drivers are organised by printer and this printer does not appear on the list how do I know which partner/printer/fiery model and version to select in order to get the Fiery E100 60-55C-KM PS1.2eu...

    Started by Malco‎, 09-05-2014 07:59 AM
    drivers, printer, printer driver
    • Replies: 0
    • Views: 75
    09-05-2014 07:59 AM Go to last post
  14. Unhappy Can't load advanced color properties CWS 5 + Toshiba 5560C

    Hello everyone, We have a new Fiery controller and new Toshiba 5560C machine. I am using CWS 5.3.1.32d on a Windows 7 PC. However, when printing from different softwares (Acrobat, Word...) I have no way to access the "professional CMYK color settings". The panel loads but when I press the...

    Started by Guillaume‎, 09-04-2014 04:51 AM
    • Replies: 0
    • Views: 55
    09-04-2014 04:51 AM Go to last post
  15. EOL Windows XP - is there an upgrade path for an EX260?

    Now that Windows XP has reached End of Life, are there any options available for Fiery EX260 owners to upgrade to newer versions of Windows? Are there newer Fieries that can work with the older Xerox DocuColor printers such as the DC242/252 range?

    Started by steveclv‎, 08-22-2014 01:45 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 370
    09-02-2014 09:42 PM Go to last post
  16. Ricoh Pro C651EX System Update Error.

    Hi, I was on site yesterday and the customer has been updating using auto updates when he received this error message: He is running CWS 5.6. What do we do so we can continue in updating the machine? Regards.

    Started by stonemask‎, 09-02-2014 02:55 AM
    • Replies: 0
    • Views: 103
    09-02-2014 02:55 AM Go to last post
  17. Postscript pass through in driver?

    Greetings, Apparently Adobe changed their printing model and many things that worked before now don't. Users refer me to how they did booklets using the print dialog of InDesign and Acrobat and how its not working anymore. I think most admins will have heard this tale. Thanks to EFI options are...

    Started by DragonLeaves‎, 08-30-2014 10:55 AM
    passthrough, postscript, print driver
    • Replies: 5
    • Views: 208
    09-01-2014 04:19 PM Go to last post
  18. Webtools - Launch Configure problem

    When I click the Launch Configure button a window pops up with the message “Error. Click for details.” Click that and another window pops up entitled Security Exception ... with “Found unsigned entry in resource: ....” Click Details and a window entitled Java Console appears with a list that...

    Started by CamofCT‎, 04-17-2014 12:27 PM
    • Replies: 3
    • Views: 516
    08-30-2014 02:15 AM Go to last post
  19. Fiery and cups: cannot find suitable PPD

    Hello, I have a RICOH MPC 4501 which came with a Fiery Controller (Fiery 972f) and want to print with this Device via a CUPS Server (not a Mac) but i did not find a PPD for this purpose. How can I get my fiery to work with a linux CUPS Server? Thanks in advance for all your help ...

    Started by ragu01‎, 08-27-2014 04:52 AM
    cups, linux
    • Replies: 2
    • Views: 111
    08-29-2014 06:27 AM Go to last post
  20. Today I get a "user admin unknown" message when restarting? Nothing has changed. ????

    Everything was fine yesterday, no one was on machine overnight. This morning we go to restart and the message pops up.... user admin unknown. Any idea what has happened? Removed tickets and restarted as suggested elsewhere on here... did not fix.

    Started by speekn‎, 08-28-2014 06:56 AM
    • Replies: 0
    • Views: 149
    08-28-2014 06:56 AM Go to last post

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