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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 8,024
    08-13-2015 03:33 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 7,131
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 6,435
    03-06-2015 01:11 PM Go to last post
  4. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 6,713
    08-13-2014 12:06 PM Go to last post
  1. Cannon Image Runner C3220 Drivers

    Can anyone Direct me to a solution? I have a Canon Image Runner C3220 with a Fiery Image Pass C1 RIP. I am looking for Windows 7 64 bit drivers for this Printer. Can anyone tell me where I can find these drivers and any information I need to load them? Thanks in advance for your help.

    Started by Chris Anthony‎, 02-08-2016 10:05 AM
    • Replies: 1
    • Views: 84
    Yesterday 04:47 PM Go to last post
  2. HotFolder process hangs while processing JDF files

    We are using a JDF Hotfolder to process print jobs being submitted by a custom application. At times, jobs stop being processed into Command Workstation. When that occurs, I find there is a MimeEncoder.exe process running on the server that appears to be holding things up. If I kill that...

    Started by glgroup‎, 02-08-2016 12:18 PM
    hotfolders, jdf, mimeencoder
    • Replies: 3
    • Views: 137
    Yesterday 01:35 PM Go to last post
  3. IC-415 reduces size on gangup printing

    C1070 ver2.1 (IC-415) system code is reducing the the sizes whenever gang up function is used. The size is reduced by about 8mm. Two sheets 8.5X11 combined on 11X17 reduces the size Any feedback is appreciated

    Started by knazir‎, 02-08-2016 03:38 PM
    • Replies: 3
    • Views: 105
    02-09-2016 04:35 PM Go to last post
  4. IC-413 v1.0 Not Booting to FCTe USB

    Does anyone know the official word on whether FCT for embedded servers v2.1 actually works with IC-413 v1.0? I have prepared the USB and tested it successfully on a Linux-based IC-415 but the 413 refuses to boot from the USB when following the same procedure. Thanks!

    Started by jdibbens‎, 02-09-2016 02:13 PM
    fcte, fiery clone tool, ic-413
    • Replies: 0
    • Views: 51
    02-09-2016 02:13 PM Go to last post
  5. liveupdate.efi.com page for the Ricoh Fiery E-82...?

    Does anyone know the live update page for the Fiery E-82 for Ricoh? We have a Ricoh Fiery E-82 in a government facility that is very locked down on internet access to the Fiery and I want to be able to update the unit manually because we are noticing some bugs that have probably been addressed...

    Started by JasonB‎, 02-09-2016 10:44 AM
    • Replies: 0
    • Views: 58
    02-09-2016 10:44 AM Go to last post
  6. Printer Queue Constantly shows "Out of Paper"

    We have a Ricoh 5100Pro and E-42B Fiery server. The status of the printer is constantly 'Out of Paper'. I have to restart the Fiery service to get anything in queue to print. Soon thereafter, it goes right back to 'Out of Paper' and the only way to get these jobs to print is to restart the Fiery...

    Started by PaulCFJ‎, 02-08-2016 02:42 PM
    • Replies: 1
    • Views: 95
    02-08-2016 02:59 PM Go to last post
  7. Extended Applications Package (FEAP) version for Ricoh c651EX / Fiery E-41a

    Our Ricoh C651EX with a Fiery E-41A v1.2 (System 9 Rel2 on Win XP 64 bit) is currently running User Software v5.4.1.07 (Command Workstation v5.4.1.25a). Fiery System Update does not list any available updates for the user software. What is the recommended version of the User Software or Fiery...

    Started by jdaghir‎, 02-07-2016 01:57 PM
    • Replies: 0
    • Views: 81
    02-07-2016 01:57 PM Go to last post
  8. Protect Fiery controller with a UPS

    We want to connect an Uninterruptible Power Supply (UPS) to maintain power, for a short power outage, to the Fiery Fiery E200-02 controller on our Konica-Minolta C1070. We hope the maintaining of power will minimize the Fiery from getting corrupted. Our Fiery E200-02 controller is connected...

    Started by avrohom‎, 01-27-2016 02:33 PM
    corrupted fiery, fiery controller, ups
    • Replies: 2
    • Views: 351
    02-07-2016 01:43 PM Go to last post
  9. Envelope Print Settings

    I have not been successful in printing envelopes. No matter what settings I make - I get an incorrect paper size error. AT THE PRINTER: I changed the bypass tray Paper Type to Envelope. But then, the SIZE of that envelope seems to be a mystery. The only size option I have that coincides...

    Started by MrsMoe‎, 02-05-2016 12:46 PM
    envelopes, paper size, print settings, tray setting
    • Replies: 2
    • Views: 114
    02-05-2016 01:21 PM Go to last post
  10. Cloning an Oki C9800 GA Fiery System 5.5e

    We have an old Oki c9800 GA which has an embedded Fiery running System 5.5e. Recently we had a power outage and after that the c9800 would not fully boot and displayed the error message "Communication Error" which possibly indicates that the Fiery system software has been corrupted. After...

    Started by jdaghir‎, 02-01-2016 01:42 PM
    • Replies: 2
    • Views: 140
    02-05-2016 09:58 AM Go to last post
  11. Fiery Update Tool

    When I use the Fiery Update tool on our CW for Xerox 800/1000 I get a "General Error 1" after the Update Tool searches for Fiery patches. What is a "General Error 1"? I cannot find anything in the knowledge base on this.

    Started by dlytle‎, 02-04-2016 08:07 AM
    • Replies: 1
    • Views: 183
    02-04-2016 05:23 PM Go to last post
  12. Command Worksation worked yesterday... Today not so much

    I've used the search tool and don't see a topic that addresses my current issue. CWS-5 worked all day yesterday and went to load jobs today and after clicking on the CWS on the task bar nothing happens. I restarted my computer about 6 times already and when I select CWS from the menu the logo...

    Started by G-Force Labels‎, 01-21-2016 10:55 AM
    • Replies: 4
    • Views: 253
    02-04-2016 09:57 AM Go to last post
  13. Fiery E-41A / Ricoh C651EX Fiery Update Failer Error Code 10

    We recently purchased a Ricoh C651EX with a Fiery E-41A v1.2 (System 9 Rel2, Win XP 64 bit). The config page lists a large number of installed updates for both the Fiery server & the OS, but the last update occurred in Sept 2014. When I attempt to update the Fiery using the Fiery System Update...

    Started by jdaghir‎, 12-16-2015 11:57 AM
    • Replies: 7
    • Views: 501
    02-02-2016 12:19 PM Go to last post
  14. Fiery Clone Tool

    Will Fiery clone tool save "tweaked" pantone colors, substitute colors, profiles etc? I"m not worried about qued jobs as much as color settings, templates etc... Thanks Sean

    Started by SeanRyder‎, 01-19-2016 09:21 AM
    • Replies: 6
    • Views: 396
    02-01-2016 12:47 PM Go to last post
  15. New Driver Configurator. So Close.....

    Love the idea of the new Driver Configurator, but it doesn't look like you can change the default color setting. Xerox C70 with bustled controller. Was this the intended functionality?

    Started by ashaman99‎, 02-01-2016 08:08 AM
    • Replies: 9
    • Views: 217
    02-01-2016 10:55 AM Go to last post
  16. Ic413 v1.0

    hi all, I have an IC413 v1.0 with KM c6000L. I have a message: controller not connected I have reloaded the sys software, replaced video board, interface board and motherboard and still no joy. printer is fine since I have another IC413 available and that connects to the machine. though, the...

    Started by cristian‎, 01-30-2016 06:53 AM
    • Replies: 2
    • Views: 140
    02-01-2016 10:01 AM Go to last post
  17. Printing Loop

    I have a customer with a KM C7000 and the IC-306 Fiery v3.01. He has an issue where he sends a 200 pg PDF file, and the paper tray is empty, so after 5min the job auto cancels and drops into the printed queue with a red x. 4 min later it goes back to processing then print. This loop will go on...

    Started by Rich A‎, 01-25-2016 01:31 PM
    • Replies: 3
    • Views: 193
    01-28-2016 11:13 AM Go to last post
  18. Client CWS disconnects from server frequently

    I work with a national fleet of printers that use Fiery IC-308 v2. Operators are using the client CWS on their laptops and finding that the connection disconnects frequently (every 10-20 minutes). Visually, it looks like it is connected, but it simply won't refresh to show the real status of the...

    Started by mpheriot‎, 01-19-2016 05:13 PM
    client, cws, disconnect, reconnect, refresh
    • Replies: 3
    • Views: 269
    01-28-2016 07:34 AM Go to last post
  19. Cleanup utility and Max Number of Jobs

    We have a Fiery EB 32 connected to a Ricoh getting the message "max number of jobs reached" without running the cleanup it seems as though previous jobs accumulate on some unknown to me temp spool directory. we are using a template so running the cleanup forces us to reload the template every...

    Started by Art Cain‎, 01-22-2016 12:15 PM
    • Replies: 2
    • Views: 233
    01-27-2016 02:19 PM Go to last post
  20. Fiery driver for Konica Bizhub C350 Windows 7 64bit needed

    Hi, Need the Fiery driver for the Konica Bizhub C350 (Windows 7 64bit) I talked to Fiery tech support and she told me to put a posting on the forum site. Thanks, Brad

    Started by bheslop‎, 01-26-2016 12:53 PM
    • Replies: 4
    • Views: 194
    01-26-2016 09:10 PM Go to last post

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