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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 7,054
    08-13-2015 03:33 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 6,519
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: • Improve your productivity with fast, efficient and automated workflows • Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 6,062
    03-06-2015 01:11 PM Go to last post
  4. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 6,386
    08-13-2014 12:06 PM Go to last post
  1. Pages sent one by one continuously to the print engine

    Hi, We have a Konica minolta BH Press C1060, and whenever we are printing a file through the Fiery (IC-308), the Fiery sends the file page after page to the print engine, even if we ask for multiple copies of the same file (for instance, a 10 pages document x 300 copies will send 3000 pages, one...

    Started by reprominute‎, 11-24-2015 02:53 PM
    • Replies: 5
    • Views: 79
    Today 01:53 PM Go to last post
  2. Exclamation Xerox 570 With Integrated Fiery.... hanging @ Booting the Kernel

    Good Morning Team.. and Happy Thanksgiving to our American Friends. I have a Bustled Fiery that is not communicating with the IOT. I noticed an Error Code 38 on the Controller and unplugged components till it came to 00 The component that caused the error was the 500 GB HDD. So I found...

    Started by WMeaden‎, Today 05:51 AM
    • Replies: 0
    • Views: 13
    Today 05:51 AM Go to last post
  3. Command Rejected

    I have a customer with an IC-408 that is getting a job error every once in a while... "Serial packet was rejected by copier Engine responded COMMAND REJECTED. The command failed cause the destination Node cannot execute the Command" This customer is a fair ways away, so I am hoping for some...

    Started by kent.gudmundson‎, 11-24-2015 07:37 AM
    • Replies: 6
    • Views: 215
    11-24-2015 02:37 PM Go to last post
  4. IC-408 Controller button keeps greying out

    Hi All, I have a real head-scratcher here. Since deploying our new iMac's in April, which are loaded with OS Yosemite 10.10.3, the controller on the IC-408 Fiery keeps going off line (that is, the conroller button on the printer is greyed out and no print jobs can go through). I have loaded the...

    Started by FoxyTurbine‎, 07-15-2015 08:37 AM
    bizhub c6501, c6501, controller button, greyed out, ic-408
    • Replies: 6
    • Views: 731
    11-24-2015 10:31 AM Go to last post
  5. Printme

    Hello all, I have a Canon ir adv c5235 with a B2 fiery, when I try to enable printme from webtools error message (failed to activate subscription please try again) message appears. The B2 has an internet connect as e-maintenance works ok and the customer is not using a proxy server. I have...

    Started by mugga‎, 11-24-2015 08:33 AM
    • Replies: 0
    • Views: 122
    11-24-2015 08:33 AM Go to last post
  6. Fiery Impose - deactivate and reactivate License Activation Code

    Hi all, Hope someone can help. We have a Fiery impose LAC which was entered into Command Workstation on a Mac. We no longer have the Mac and I want to reactivate the impose facility on my new Mac, however when I enter the key I get a message stating that the key is already activated...

    Started by ian1974‎, 11-23-2015 10:00 AM
    • Replies: 2
    • Views: 1,145
    11-23-2015 11:42 AM Go to last post
  7. Are there Look-Up Tables for paper types and tray calls in the Fiery

    I have a customer developing an FM site for an insurance carrier. Policies are held in InfoPrint, then processed through QDirect (both from Rochester Software) before being sent to two Fiery RIPs (an E23 on a Ricoh 8110 + an E43 on a Ricoh 5100 color) and when the files arrive, the print setting...

    Started by Chris Reilley‎, 11-20-2015 07:54 AM
    paper, rip, tray switching
    • Replies: 1
    • Views: 3,721
    11-20-2015 10:35 AM Go to last post
  8. System Updates General Error Code 1

    I am trying to run System Update on a 700i with EX700 that I just got. The problem is that it will not check for updates. I click check now and after about 10 seconds it returns a General Error Code 1. Someone was using a proxy server before, and I am not. I have unchecked proxy server,...

    Started by allengambrell‎, 11-16-2015 02:31 PM
    • Replies: 7
    • Views: 4,390
    11-19-2015 01:59 PM Go to last post
  9. Hot Folders

    Can I put hot folders on multiple computers? Right now I have it only on server computer that I have the license and rip on. I do have command workstation on 4 other computers but would like to have hot folders on them too. Is it possible?

    Started by Cooper‎, 11-18-2015 09:45 AM
    • Replies: 3
    • Views: 3,858
    11-19-2015 12:01 PM Go to last post
  10. Command Workstation is freezing and stop working

    When i uptade to the newist version, the program are freezing when touch the fit page button and enlarge my window. And i have to restart the program. My Mac is one year old. I installing the older version again and it works fine. The same problem also with my old mac.

    Started by kvaka‎, 11-17-2015 11:51 PM
    • Replies: 6
    • Views: 3,861
    11-19-2015 05:16 AM Go to last post
  11. Xerox C75 Bustled

    My C75 Bustled/Integrated Fiery turns and and the "Fiery" Icon comes up on the printer UI, but when I select the icon it says "starting up.. please wait" After some time I can see it with in CWS but when I try to connect it says "unable to connect" then the Fiery turns off?? I have reloaded the...

    Started by K.scottcanada‎, 11-17-2015 01:50 PM
    • Replies: 1
    • Views: 3,859
    11-18-2015 03:58 PM Go to last post
  12. Gloss/Shine Issue

    Hello, We have a problem with getting rid of the gloss or shine on printed jobs. This is not on a specific stock or job. Its just across the board. We want to able to get rid of gloss or adjust gloss level when needed. Is there anything we can do? Is there a setting? Thanks!

    Started by ziadtmustafa‎, 11-12-2015 03:12 PM
    command workstation, command workstation 5, gloss, halftone, shine
    • Replies: 3
    • Views: 5,853
    11-17-2015 10:03 AM Go to last post
  13. ACR Error: 22 File Open failed

    I have a few Konica Bizhubs running Fiery Command Workstation. I've tried to add these to the printer list on one of our servers, and it seems to be connected properly as I can send a test page to the printers, but when I do, I ultimately get a rather wordy error: PDF rip failure: <Job XXX>...

    Started by strido‎, 11-13-2015 09:39 AM
    • Replies: 5
    • Views: 5,885
    11-16-2015 02:26 PM Go to last post
  14. Xerox 250 built in Fiery Rip full

    We have a Xerox Docucolor 250 with built in Fiery Rip which tells us it is full. The HD is 30.8 Gig, operating system is 12.2 Gig and we have nothing in the hold, printed items or archived. My questions are: 1. What is taking up all the space? 2. How do we get rid of it? Any suggestions...

    Started by manxmike‎, 03-29-2012 09:22 AM
    full fiery rip, xerox 250 full
    • Replies: 8
    • Views: 7,727
    11-13-2015 03:13 PM Go to last post
  15. Help with GAPPE on xerox 700 integrated server

    How do I install GAPPE on my Xerox 700 integrated server? The instructions only give advice for the EX server, We installed usb dongle in usb port on the color server on back of Xerox hoping we could use the external PC to load the Options disk "NO DICE". We talked to our rep at Xerox and...

    Started by jellyfruit‎, 11-11-2015 09:24 PM
    • Replies: 2
    • Views: 5,152
    11-13-2015 01:13 PM Go to last post
  16. Printing NCR HELP

    I have a 26 page NCR that is pre- numbered. It needs to print with the numbers going 1,1,1,2,2,2,3,3,3, and etc. I already have NCR paper that is collated White/Yellow/Pink. However when I tell the printer to print NCR and repeat each page 3 times an error occurs and it says that there is "no...

    Started by cqc@mso.umt.edu‎, 11-12-2015 12:55 PM
    • Replies: 2
    • Views: 5,665
    11-12-2015 04:32 PM Go to last post
  17. IGEN150 Change of Behaviour with Quick Access

    Hi Mods, Simple question - Igen150 running V2.01 I installed FIT100745765_SLIP_SHEETS_FEATURE_PATCH - as this was a Pre Req for a SPAR patch I wanted to try for an IPP Problem ( Job Submission FFCore ) - this gives added value with the increase in Printed Jobs 99-500 & the improvement in where...

    Started by thistlegorm‎, 11-12-2015 03:47 PM
    • Replies: 1
    • Views: 5,849
    11-12-2015 04:29 PM Go to last post
  18. Xerox 7556 External Fiery - Daylight Savings Bug

    I have the same issue as others with Fiery products, daylight savings issues crashing pcs when printing, however there are no new drivers or patches released to fix the problem. When can we expect a release?

    Started by vhendrix‎, 11-05-2015 07:01 AM
    • Replies: 2
    • Views: 5,477
    11-12-2015 07:32 AM Go to last post
  19. Old Fiery Splash RPX-ii software 2.0

    Hello. I have a customer with a Xerox 252 and a Fiery Splash rpx-ii 2.0. The Apple computer has crashed and the customer cant find the original installation software. Asked Xerox and EFI but with no luck. Regards /Daniel.

    Started by daniel.johansson@koneo.se‎, 11-12-2015 04:14 AM
    • Replies: 1
    • Views: 4,765
    11-12-2015 07:27 AM Go to last post
  20. Slipsheet Option in CW5.7

    When I am trying to implement the Slipsheet option on the Media Tab in CW 5.7 it does not allow any other settings than: Duplex: Off Media Type: Transparency Paper Weight: 5 Does anyone know why this would be? Is it a bug in the software? Thanks for any help!

    Started by AIIM_Kevin‎, 11-06-2015 07:19 AM
    • Replies: 6
    • Views: 5,261
    11-11-2015 02:40 PM Go to last post

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