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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Yesterday, EFI received numerous calls regarding a popup notification on the Fiery controller offering Windows 10. Please do *NOT* register/reserve the Fiery unit for the Win10 upgrade. It is not supported. The notification is driven by Microsoft via security updates where the OS will be made...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 0
    • Views: 414
    06-02-2015 07:57 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 695
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: • Improve your productivity with fast, efficient and automated workflows • Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 771
    03-06-2015 01:11 PM Go to last post
  4. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 1,319
    08-13-2014 12:06 PM Go to last post
  1. Q1 server exits when MAC OSX 10.10 clients are in the network

    Hi, I hope someone has experienced this before, but we have a lot of machines with a Q1 installation. These are now giving problems when MAC OSX 10.01 is in the network. The controllers exit randomly, even when no one is printing to the controller. When the 10.10 is taken out of the network, the...

    Started by Johnnl‎, 06-25-2015 11:34 PM
    exit, imagepress server q1, mac osx 10.10
    • Replies: 1
    • Views: 55
    Today 07:42 PM Go to last post
  2. IC-415 shift image via CorelDraw

    Hi All, Printing directly from CorelDraw X7 all files from page #2 comes out with the image shifted for 8mm (+/-) I have tried to print with and without using the PPD, with the same result. IC-415 V.2.0 Exporting PDF no problem. Appreciate any hints and tips.

    Started by N2000‎, 06-23-2015 01:52 PM
    • Replies: 5
    • Views: 169
    06-24-2015 07:33 AM Go to last post
  3. xerox J75

    Good morning. I'm tring to load software on a J75 fiery. I get to the user disk and it fails. I save the log and it gives me this mesage. ERROR: WimFileApply() failed (577), Windows cannot verify the digital signature for this file. A recent hardware or software...

    Started by IQtechks‎, 06-16-2015 09:44 AM
    • Replies: 2
    • Views: 164
    06-23-2015 06:25 AM Go to last post
  4. EB-32 SC919 Any tips?

    Hello all, I have a new install of a Fiery EB-32 connected to Ricoh Pro8120. The Fiery has randomly caused SC919. I have loaded all available fiery patches and the firmware for the printer is at the latest level. I may do a system reload next unless there is some other option. TIA

    Started by Matt43‎, 02-08-2015 02:13 PM
    • Replies: 5
    • Views: 453
    06-23-2015 05:31 AM Go to last post
  5. Remote Desktop Connection Konica Minolta IC-308

    Having trouble logging into the IC-308 using remote desktop connection. Machine is new out of the box. The default password for CWS and the control panel works fine. Does the Administrator User have a different password now? What is it? Thanks, Mike

    Started by ML@Marco‎, 06-19-2015 01:12 PM
    • Replies: 2
    • Views: 91
    06-20-2015 08:41 AM Go to last post
  6. Xerox DCP 700 squarefold trim issue

    I have a customer with a DCP 700 with an External controller giving us an issue with squarefold and trim. We can run a copy job with the module performing as requested. When we run a job through CWS, it will not press the spine. We have tried a number of different jobs with no success. Ensured...

    Started by josefsj‎, 06-15-2015 07:45 AM
    • Replies: 3
    • Views: 161
    06-15-2015 02:59 PM Go to last post
  7. External Removable Hard Disk Drive Firmware Upgrade Disk N/W

    Hi Mods, Installing an EX1000i today - It was supplied with a 3 Tray External HDD Kit - EFI Part Number 45063499 - which is for a QX100 - Just wondering whether this is the correct kit for this product ? as when I boot the Firmware Upgrade Disk ( your part number 45092200 ) - it will not detect...

    Started by thistlegorm‎, 06-10-2015 02:21 PM
    • Replies: 5
    • Views: 223
    06-15-2015 01:01 PM Go to last post
  8. ColorPASS GX-300 - Video card not detected: Make sure that video cards are installed.

    Hello, I have a concern for error when the Fiery is started. Once Windows XP, service Fiery.exe starts up. But an error message appears in FieryBar: "Video card not detected: Make sure that video cards are installed." After changing the motherboard, I still have the same problem. My...

    Started by Nicolas‎, 05-26-2011 11:29 PM
    • Replies: 6
    • Views: 2,284
    06-12-2015 08:28 AM Go to last post
  9. Post Unable to load system software in E-42B

    Unable to load system software in E-42B. There are 3- system software dvd discs & 1 - user software disc. While loading the last disc (4th disc - user software) the fiery shuts down. We waited for more than 10 or 15mins. Nothing happened. So we turn ON the fiery and we get the msg " Configuring OS...

    Started by nagarajs‎, 06-11-2015 04:47 PM
    • Replies: 4
    • Views: 210
    06-12-2015 07:31 AM Go to last post
  10. Problem Running Fiery Software Manager

    After downloading Fiery CWS 5.7, I try to run Fiery Software Manager and get a dialogue that requires a restart. When I select restart, the computer restarts, but nothing else happens. So, when I try to run Fiery Software Manager again, it tells me, "An instance of this application is already...

    Started by Effin‎, 06-12-2015 05:28 AM
    • Replies: 0
    • Views: 169
    06-12-2015 05:28 AM Go to last post
  11. Print problems Regarding Konica Minolta C454e/Fiery IC414/Safecom

    Hi there, I really hope one of you guys could help me out. The MFP has Safecom on it, and when Safecom is activated then printing to the Fiery is not possible... The Fiery Queue is installed as a tcp/ip printer pointing at the Fierys IP (port 9100) (its not in Safecom). On the other hand when...

    Started by fritjof@formativ.se‎, 06-11-2015 11:01 AM
    • Replies: 1
    • Views: 204
    06-11-2015 11:18 PM Go to last post
  12. Cannot Access Fiery Internal Web Page- IC-414

    I can print via Fiery Driver, Can print with Engine Native Driver, can Access MFP Internal Web Page, cannot Access Fiery Internal Web-Page-Version 1.2 Has the following Hot Fixes fit203361 fit224385 1-1jip2b 1-1j0xrp 1-1ja2xn

    Started by sallen56‎, 06-11-2015 09:50 AM
    • Replies: 1
    • Views: 144
    06-11-2015 11:30 AM Go to last post
  13. Fiery Matrix?

    Is there a matrix of sort that shows which model fiery will support certain functionality? :confused: More specifically Impose and Compose features. Thanks :D Scott

    Started by scotte‎, 07-30-2009 01:00 PM
    • Replies: 2
    • Views: 2,325
    06-11-2015 01:01 AM Go to last post
  14. Question Fiery USB Setup Tool

    Hello, can anyone help me? ---------------------------- Fiery USB Setup Tool Ver. 2.0.21 Fiery Clone Tools for Embedded Server Ver.2.1 Client PC: Windows 7 (both 32bit / 64bit ) USB Drive: Sony 64GB USB3.0 ---------------------------- I attempted to locate the clone tool files in my...

    Started by Sheep12‎, 06-10-2015 04:33 PM
    clone tool, usb setup tool
    • Replies: 0
    • Views: 145
    06-10-2015 04:33 PM Go to last post
  15. My dongle died -- what do I do??

    Hi everyone, The dongle that I've been using for imposition on my Command Workstation 5, recently stopped working. Instead of the red LED constantly being lit, it now blinks on and off rapidly, and I'm assured this indicates that the dongle has gone to Silicon Heaven. We went to Xerox, but...

    Started by OPS Printing Services‎, 12-20-2011 08:43 AM
    • Replies: 7
    • Views: 2,620
    06-10-2015 03:29 PM Go to last post
  16. fiery shuts off

    running cw5.6 on xp.. i have 3 machines that started shutting off for no reason.. tech says i may need to update to windows 7..can we use any window 7 disk or does fiery have a special version. thanks t

    Started by thecopycenter‎, 01-02-2015 08:08 PM
    • Replies: 5
    • Views: 491
    06-10-2015 03:03 PM Go to last post
  17. Question Gray tint in Background when printing PDF files

    When printing some PDF files (v 1.5 and 1.6) or Jpeg files with a system 8 Fiery, we notice a faint gray tint is printed in the entire background right up to the printable margin. Anybody know why this is happening, or have a resolution. We have seen this in both v1.0 and v1.1 of the software,...

    Started by SKNOWLTON‎, 09-28-2012 09:44 AM
    background, Fiery
    • Replies: 3
    • Views: 1,562
    06-10-2015 07:40 AM Go to last post
  18. How to replace an old serial Impose dongle?

    A customer still uses an old parallel EFI Impose dongle which worked fine with Windows XP. The customer now needs to upgrade to Windows 7 or 8 and the new PC hardware has no parallel port. Is there a chance to swap the parallel dongle for an USB dongle (or license code)? The customer also...

    Started by TomG‎, 06-10-2015 03:37 AM
    • Replies: 1
    • Views: 151
    06-10-2015 03:46 AM Go to last post
  19. "Serial Packet was rejected by copier ASIC error sending print raster"

    Installing a new Konica C1070 with IC 415 Fiery and get this error when trying to print from the driver and from command workstation. Primarily happens on booklets and anything requiring finishing.

    Started by Pedro Torres‎, 05-26-2015 01:10 PM
    • Replies: 4
    • Views: 342
    06-09-2015 03:36 AM Go to last post
  20. Xerox xp12 fiery

    I have a xerox xp12 fiery. There is an ethernet connection that is attached to the mother board. I have been using this port for years. It has recently stopped working. There is a solid yellow light on the port and a flashing green light on the port at this time. Is there a way to clear the...

    Started by ROWLANDS‎, 05-08-2015 01:40 PM
    • Replies: 3
    • Views: 347
    06-08-2015 03:33 PM Go to last post

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