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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 10,654
    08-13-2015 03:33 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 8,364
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 7,132
    03-06-2015 01:11 PM Go to last post
  1. Impose Not Working After Windows Update

    I have an IC-413 CWS 5.8 Impose was working great shut down computer a few days ago it took windows updates. The next morning I went to impose and got a Distiller not running error message to close and restart Acrobat. I preformed a repair on Acrobat 9 restarted computer Impose worked but it was...

    Started by sward‎, 06-24-2016 06:31 AM
    • Replies: 3
    • Views: 89
    Yesterday 12:28 PM Go to last post
  2. Fiery Hot Folder desktop icon

    The desktop icon for my main hot folder recently changed to having a yellow caution sign and I can't tell why. Nothing has changed with the fiery server, all of the logs look good and it still functions normally. Any idea what's going on?

    Started by Wythken‎, 06-27-2016 11:42 AM
    • Replies: 0
    • Views: 33
    06-27-2016 11:42 AM Go to last post
  3. RIP/Fiery Command Workstation crashing

    Our RIP/Fiery Command Workstation software crashes several time a day, severing the connection between our ImagePress Server Z1 RIPs and our Canon C1+ copiers. Error message: "Server Connection Lost. Please wait until the following servers have disconnected (followed by the RIP’s IP Address)"...

    Started by EShore‎, 06-27-2016 11:36 AM
    • Replies: 0
    • Views: 43
    06-27-2016 11:36 AM Go to last post
  4. Printer initiating SNMP traffic

    Does anyone know if there is any normal circumstances where a Versant896FG copier/printer/scanner would initiate SNMP traffic on it's own? I have recently installed honeypots in my environment and this device sent an SNMP request to the honeypot ... very suspicious

    Started by SecurityGuy‎, 06-27-2016 11:01 AM
    security, snmp, versant
    • Replies: 0
    • Views: 27
    06-27-2016 11:01 AM Go to last post
  5. Fiery Clone Tool wish list

    Hi Mods, Is it possible to modify the clone tool slightly - so that when the "Estimating Clone Size" flashes up, is it possible it could stop there with an estimate ? as at the moment it doesn't - consequently if you have lots of files "hidden" for example in the move folder within hotfolders...

    Started by thistlegorm‎, 06-23-2016 03:05 PM
    • Replies: 0
    • Views: 53
    06-23-2016 03:05 PM Go to last post
  6. Please help. Xerox DC 250 & Fiery x3eTY will not print after moving

    Hi all, we´ve a big problem with our DC250. Step by step description - we moved with our company and I talked with a Xerox technican about special safety rules. - he told me it is better to unmount the Fiery and all cables, what i did. (transport the Fiery with the car) - after that...

    Started by SHammer‎, 06-22-2016 10:07 AM
    • Replies: 1
    • Views: 100
    06-22-2016 11:44 PM Go to last post
  7. Ricoh Aficio C5000 will not stay connected for all users

    Hello all, I will try to be concise but also provide all the necessary details.The printer I have is listed above. It has a Fiery print controller with no physical on/off switch on the printer. Instead you can restart the Fiery print controller either on the touch screen on the printer or using...

    Started by FrustratedIT‎, 06-20-2016 07:17 AM
    aficio, command workstation 5, disconnect, ricoh
    • Replies: 9
    • Views: 200
    06-22-2016 07:26 AM Go to last post
  8. Smile Color scanning disabled

    Hi everybody. I have a strange problem. Came in a few months ago to find rain had got into my building and had wet the Xerox DC242. Mopped up all the water I could see and everything seemed to work fine. I went to do a network scan and I got a message as follows: Unable to start. The device...

    Started by alibear57‎, 05-19-2016 02:06 AM
    network scanning, scanning disabled
    • Replies: 3
    • Views: 201
    06-21-2016 10:57 AM Go to last post
  9. Weird backup issue.

    We're running a decent sized job on our KM C1085. (Konica) It's a duplex job, 3-up postcards. When pulling off a load we noticed that the second side was reduced in size and, of course, not backed up correctly. On another job, duplex as well, we saw where during the run the second side all of...

    Started by Fcloyes‎, 06-17-2016 07:32 AM
    • Replies: 1
    • Views: 89
    06-18-2016 02:30 PM Go to last post
  10. PROBLEMS: Xerox Versant Fiery EX 2100 v1.0, v1.1, v1.2 and the Fiery EX 80 v1.2

    Hey everyone, I’ve run into a unique issue that is concerning me on the Xerox Versant Fiery EX 2100 v1.0, v1.1 then v1.2 and now the Fiery EX 80 v1.2 when doing field repairs. I specialize in connectivity for the high end units for the Xerox Global Imaging Systems dealer network and these latest...

    Started by JasonB‎, 06-14-2016 04:09 PM
    2 Pages
    1 2
    • Replies: 11
    • Views: 441
    06-15-2016 12:30 PM Go to last post
  11. Fiery Servers and RAM usage, how does it work?

    Hello, I support Fierys for our Xerox printers. Occasionally, a customer will ask if they can add more RAM into the Fiery, as the amount inside is only 4 gigs. Can you explain how the Fiery processes jobs using this relatively small amount of RAM. And would installing additional RAM have any...

    Started by susan sarwark‎, 06-15-2016 10:35 AM
    ram usage
    • Replies: 1
    • Views: 119
    06-15-2016 10:58 AM Go to last post
  12. Fiery Software Manager proxy settings

    It seems that I need to add proxy settings to Fiery Software Manager in order to get it to communicate with the internet and download Command Workstation / JobFlow, etc.... Where can I find a place to put in the proxy settings? Fiery Software Manager doesn't appear to have administrative tools....

    Started by strido‎, 06-10-2016 11:29 AM
    • Replies: 1
    • Views: 128
    06-14-2016 07:18 AM Go to last post
  13. Kyocera copiers with Fiery

    Anybody ever had 2 identical Kyocera TASKalfa 7551ci copiers with Fiery E100, one turns the Fiery on when main power of copier is turned on, the other does not. I generally turn on the Fiery first, but these machines are in the same copy room of my customer and they want them to both turn on the...

    Started by larrya‎, 06-13-2016 09:17 AM
    • Replies: 0
    • Views: 86
    06-13-2016 09:17 AM Go to last post
  14. Process and hold job imports do not maintain import order on iGen4.

    I am helping a customer with an iGen4 and they are having trouble with the order that jobs appear in CW after import to the held queue. They told me that this issue began occurring about 4 weeks ago and prior to that it worked as expected. When she imports a batch of jobs via CW, using process...

    Started by JAvaritt‎, 06-13-2016 07:55 AM
    • Replies: 0
    • Views: 107
    06-13-2016 07:55 AM Go to last post
  15. Using Fiery to make plates for offset press

    Good day to you all, I have a customer that is wanting to use the E22B (FS100) on a Ricoh Pro 5100 to make a master for a plate on an offset press. They tried and tell me that the dot size is too small and was wondering if there is a setting to allow for a bigger dot size... Any guidance...

    Started by flindemann‎, 08-10-2015 08:12 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,588
    06-13-2016 06:15 AM Go to last post
  16. fiery colorpass z6100 missing drivers win 7

    Hi my Friends I have 4 canon clc 4000 in perfect conditions, each copier use a Fiery Colorpass Z6100 but the drivers are good just for windows XP and I need to upgrade my systems to Windows 7 64 bit,s and there is no way to print because the driver doesn’t exist, is that wright ?..... is there a...

    Started by jcmg24‎, 06-11-2016 07:56 AM
    • Replies: 0
    • Views: 103
    06-11-2016 07:56 AM Go to last post
  17. Print multipage document on back of paper

    I know there is probably an easy way to do this. I have a difficult stock that feeds better when loaded face down in the tray. I have a 5000 page PDF. I need to print on the face down side only. I have gotten around this issue with a one page file before. I insert a blank page as page 1,...

    Started by Lab Man‎, 06-07-2016 01:31 PM
    • Replies: 2
    • Views: 174
    06-07-2016 05:16 PM Go to last post
  18. Known issue with patch.

    1. Known issues listed below, read before installing FIT101403913.exe patch: - This patch will roll back and remove the fix for FIT101293541. - This patch will work with or without patch FIT101293541 installed. - You can install FIT101293541 for the SPD fix manually after the patch FIT101403913...

    Started by Doyle‎, 06-04-2016 04:02 AM
    • Replies: 0
    • Views: 183
    06-04-2016 04:02 AM Go to last post
  19. System Updates Error: Number of installation exceeded the allowed limit error no. 20

    Problem: Getting a "System Updates Error" "Service error during installation. Number of installations exceeded the allowed limit. Error no. 20" Background: I performed a clean system load of an E-41A from original installation media. I've been gradually working my way through the long list...

    Started by philm‎, 06-02-2016 02:13 PM
    • Replies: 2
    • Views: 216
    06-04-2016 03:54 AM Go to last post
  20. Unhappy Mailbox option missing from Fiery driver for Xerox Color C70

    Hello We have a Canon imageRUNNER ADVANCE C7055 with Fiery and in the Fiery driver we have the option print to mailbox, see picture i have attached. and then we can go to machine and print the job whenever we want. Our problem is that we have just installed a Xerox color c70 with bustle EX-i...

    Started by labanmatte‎, 06-03-2016 12:17 AM
    • Replies: 0
    • Views: 148
    06-03-2016 12:17 AM Go to last post

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