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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 150
    08-13-2014 12:06 PM Go to last post
  2. Sticky Thread Sticky: Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 322
    05-30-2014 10:05 AM Go to last post
  1. IC-415: Is there a way to customize Job Properties?

    I would like to change the default exit tray to the FS-612 finisher-stapler main tray (currently defaulting to sub tray) on a C1070 w/IC-415. Thanks, Steve

    Started by Steve0‎, Today 09:44 AM
    • Replies: 2
    • Views: 32
    Today 06:53 PM Go to last post
  2. impose dongle

    Hi, I have the Graphics arts Premium Package Edition installed on a Fiery controler A3200 coupled to a Canon ImagePress 6010VP. My question is: How should i proceed ifever the impose-compose dongle is damaged or lost? Thank you

    Started by kalbarri‎, 09-26-2014 09:56 AM
    • Replies: 6
    • Views: 102
    Today 08:58 AM Go to last post
  3. ricoh 651 shift mode

    We are running a Ricoh 651 from CWS. And would like to change the default setting for shift mode under finishing. For example: when I print 500 copies of a document on my ricoh 651, by default they come out with each of them shifted back and forth in the output tray, and we have to jog all the...

    Started by BradK‎, Yesterday 03:40 PM
    ricoh 651, shift mode
    • Replies: 0
    • Views: 23
    Yesterday 03:40 PM Go to last post
  4. Fiery Driver custom paper size

    User has a WC7855 with Fiery E100 and in the driver they have to change to custom paper sizes often and would like to be able to change those custom paper sizes so they don't have to keep re-entering them.

    Started by ljdunn‎, 09-26-2014 02:49 PM
    • Replies: 0
    • Views: 53
    09-26-2014 02:49 PM Go to last post
  5. dependencies not installed

    Hi I have reloaded the system software in a IC305, and now when I do a system update, the OS update is OK but few fiery update have a error "dependencies not installed" IC305 v3.0

    Started by Christian_KMBS‎, 09-26-2014 12:06 PM
    • Replies: 1
    • Views: 53
    09-26-2014 12:29 PM Go to last post
  6. Waiting to print EX260

    Have an EX260 server that when files are sent, it hangs in the print que saying "waiting to print". I can hold the job, restart the fiery and will print the job. It will work for a while then repeat the same problem. I have updated just the Fiery patches from Xerox website because I get an error...

    Started by Milo Wilson‎, 09-26-2014 12:18 PM
    • Replies: 0
    • Views: 52
    09-26-2014 12:18 PM Go to last post
  7. Error No. 10 when updating

    Hello, I have an IC-408 that will not update. I have tried re-installing the system code and have installed patch 1-1C0771 (along with many others) and I still get the message "Error connecting to server. Please check internet connection and/or Proxy settings. Error no. 10" I have...

    Started by KentGudmundson(k2)‎, 09-23-2014 06:37 AM
    • Replies: 3
    • Views: 101
    09-24-2014 05:55 PM Go to last post
  8. IC-306 Pro80

    Controller will not process jobs after 3.0 software upgrade. Is this a motherboard problem?

    Started by novacolor‎, 09-24-2014 11:35 AM
    • Replies: 1
    • Views: 59
    09-24-2014 11:49 AM Go to last post
  9. Fiery E-22B & changing the type of screen & angle for each of the CMYK separations

    Hi, we are working with a bustled Fiery E-22B on a Ricoh Pro 5100 and we want the ability to change the type of screen and angle for each of the CMYK separations. I've seen this done on this model but can't remember weather it was the Fiery Productivity Package or the Graphic Arts Basic Plus...

    Started by JasonB‎, 09-24-2014 10:42 AM
    • Replies: 0
    • Views: 57
    09-24-2014 10:42 AM Go to last post
  10. Software for Imagepass M2

    I think I need to reload setup, but can't find my disks, only the ones for my M1. (Which I tried and doesn't do anything). Where can I purchase or find the software for the Canon M2 that's not Canon since they're wanting a tech to come instead of just selling me my disks.

    Started by karen_smith‎, 09-24-2014 08:33 AM
    • Replies: 0
    • Views: 46
    09-24-2014 08:33 AM Go to last post
  11. Patch Remove

    Dear All, Does anyone know if there is a tool to remove a Fiery patch? Thank you for the answer. :)

    Started by gianlucas‎, 09-24-2014 07:41 AM
    • Replies: 1
    • Views: 59
    09-24-2014 07:51 AM Go to last post
  12. Question E100 and E200 differences

    What is the difference between the E100 and the E200 Fiery controllers running on a Xerox WC7855?

    Started by GaryS‎, 09-19-2014 08:04 AM
    • Replies: 1
    • Views: 83
    09-23-2014 12:21 AM Go to last post
  13. ImagePass M2 won't go to Idle

    I did set up on a Canon M2 I'm connecting to a Canon 105, I'm guessing I did setup badly or wrong because know M2 boots but it says Connecting ImageRunner then Connection Established and that's it. Before I ran setup it was going to Idle. Anyone experience this before or know if there's a...

    Started by karen_smith‎, 09-22-2014 07:39 AM
    canon ir105, connection, established, imagepass m2
    • Replies: 0
    • Views: 54
    09-22-2014 07:39 AM Go to last post
  14. Spot Color on Fiery not available

    We have a Fiery on our Xerox WC7700 running Sys 8 Rel 2 - V1.0 and we don't have the spot colors tab! There are links to Spot Colors on the bar at the bottom of the screen but it takes you to profiles. Is this an option for this Fiery or is there a way we can enable or load it as I would...

    Started by DALTAR Print‎, 09-18-2014 10:36 AM
    • Replies: 2
    • Views: 107
    09-19-2014 06:42 AM Go to last post
  15. Email problem with Xerox 7835 direct connect to Fiery Controller

    having an intermittent yet ongoing problem with sending email from a Xerox 7835 direct connected (crossover cable) to a Fiery print controller (version 1.1). The printer will intermittently fail to send email and print an error page (see attachments). Once email stops working, the only way to...

    Started by jryanncxi‎, 09-18-2014 08:24 AM
    • Replies: 3
    • Views: 114
    09-19-2014 05:51 AM Go to last post
  16. Webtools Downloads Tab (how to update those drivers)

    Hello, I have a customer that has asked how to update the drivers that are provided in the downloads tab of web tools. I have scoured the administrator guide, and operators manual as well as the web at large but cannot find any information on how to do this. The customer has upgraded...

    Started by mhanesricoh‎, 09-17-2014 05:52 AM
    • Replies: 1
    • Views: 98
    09-18-2014 10:42 AM Go to last post
  17. Replace Cleaning Cartridge message.

    Using CWS 5 with our MFP the user screen is showing message "Replace Cleaning Cartridge" this message is only on the CWS screen there is no error message or supplies request from the MFP. Can anyone advise please.

    Started by SEL.FI‎, 08-21-2014 10:25 AM
    • Replies: 3
    • Views: 146
    09-18-2014 08:58 AM Go to last post
  18. Problem of ID and profiles with a fiery imagePASS A2 mac 10.6.8

    hello, I'm on mac 10.6.8 with a fiery imagePASS A2 and my problem is that when I create profiles to encapsulate the number of service and different parameters that it registers fine but occasionally it disappears. I tried to install my driver hello and also IP and same problem. Is someone is...

    Started by Millon Franck‎, 09-18-2014 05:13 AM
    • Replies: 0
    • Views: 100
    09-18-2014 05:13 AM Go to last post
  19. Can you clone an IC-413?

    As I understand from the documentation the clone tool for embedded only works with Linux based controllers. However the IC-413 for KM C6000/C7000 is Windows based. I'm wondering if there is a utility which can be used to clone these controllers, both v1 with XP and after the v1.1 update to Win7.

    Started by kmbs-dcd‎, 03-28-2014 08:02 AM
    • Replies: 5
    • Views: 405
    09-16-2014 05:55 PM Go to last post
  20. Retrieving PDF files from the rip - to the PC

    We have had a file server crash - deleting some of our artwork. But the files were also stored on our rip ( 700i Integrated rip ) Is there a way of retrieving the PDF files from the rip back to our PC ? Can this be done - as our only existing copy is on the rip.

    Started by More Ink More Impression‎, 09-11-2014 12:04 AM
    • Replies: 4
    • Views: 150
    09-16-2014 06:31 AM Go to last post

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