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Forum: Fiery Command WorkStation

Fiery Command WorkStation sets a new standard for printing, making it more productive, intuitive and flexible.

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:08 AM
    • Replies: 0
    • Views: 5,761
    01-31-2019 09:08 AM Go to last post
  2. Sticky Thread Sticky: Fiery Command WorkStation 6.3 is available

    Fiery Command WorkStation 6.3 package is available We are pleased to announce the new Command WorkStation 6.3 Package is now available for download. Command WorkStation 6.3 is a 64-bit only package, and can only be installed on 64-bit operating systems. MacOS 10.11 and later are already...

    Started by Greta_C‎, 11-15-2018 11:22 AM
    • Replies: 2
    • Views: 12,204
    01-29-2019 07:02 AM Go to last post
  3. Exclamation Sticky Thread Sticky: Warning -Microsoft update causes issues with Fiery

    Please read the below post for additional information:

    Started by Gary_S‎, 01-10-2019 04:09 PM
    • Replies: 0
    • Views: 10,429
    01-10-2019 04:09 PM Go to last post
  4. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:20 AM
    • Replies: 0
    • Views: 3,285
    05-21-2018 09:20 AM Go to last post
  1. No option to choose archive path

    I have looked and searched forums but cannot find a way to change the location of my archives. There is no "manage" option when right clicking and I see no other option anywhere for this. Can someone please tell me where I am supposed to find this. Thank you

    Started by dpfiery‎, 02-12-2018 05:27 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 3,814
    02-12-2018 07:14 AM Go to last post
  2. Unhappy Impose with Tabs

    I wanted to add Tabs to a document, so I used Fiery Impose/Compose and created the tabs. The covers pull out of one drawer, the pages pull out of another drawer and the tabs pull from Tray 5. However, it just skips pulling the tabs and printing on them. Everything else works great, it just...

    Started by acombs‎, 02-06-2018 04:53 PM
    Fiery, impose, tabs
    • Replies: 1
    • Views: 2,156
    02-08-2018 01:41 PM Go to last post
  3. Use Job Defined Settings (CWS 6.1)

    Greetings, Correct me if I'm wrong but in previous version the output profile dropdown defaulted to 'Use Media Defined Settings' which correctly picked up the assigned ICC profile given to a Paper Catalog media. Currently it appears that the new default 'Use Job Defined Settings' doesn't do...

    Started by DragonLeaves‎, 01-17-2018 05:02 PM
    cws 6.1, use job defined settings, versant
    • Replies: 5
    • Views: 2,912
    02-05-2018 12:22 PM Go to last post
  4. Paper catalogue not associating with correct output profile

    Hi, I created a paper catalogue for the majority of papers that we use. Currently we are using two types of output profile - either COATED or UNCOATED. In paper catalogue, I defined which types of paper should use which type of output profiles. However, when I import a job, assign it paper from...

    Started by miger‎, 01-12-2018 07:49 AM
    • Replies: 5
    • Views: 2,735
    02-05-2018 11:50 AM Go to last post
  5. Missing images

    Hi - I'm experimenting with dropping pdfs onto Command Workstation but noticed some missing images on the print-outs. These images are there when i print directly from Acrobat. They're also there on the preview in Command Workstation. The pdfs were created in InDesign on a mac. Many thanks

    Started by Davis_XI‎, 02-02-2018 05:58 AM
    • Replies: 4
    • Views: 1,377
    02-05-2018 09:19 AM Go to last post
  6. Jobs Disappearing On Their Way to Fiery

    I apologize if this has been discussed before, I did attempt to search for a post but couldn't find find my problem. We have a Ricoh 5100 using Fiery Command Work Station 5. The issue we're having is that jobs are disappearing when sent by a couple of users in my department. They never show up in...

    Started by Nate-B‎, 01-25-2018 11:57 AM
    • Replies: 3
    • Views: 1,840
    02-05-2018 08:30 AM Go to last post
  7. CWS language confusion

    My CWS is confused. I have set language to English in settings/Region, and the overall text in main window is English. Problem is that basically all text is Dutch when i e.g. proceed clicking a print job to check Job Properties, or other dialogs I might encounter further on from the main menus....

    Started by FollReklame‎, 02-02-2018 07:16 AM
    • Replies: 1
    • Views: 1,574
    02-05-2018 07:16 AM Go to last post
  8. Connection Xerox 770 – Fiery CWS5 failed, server doesn’t work

    Hello, We’ve got a suddenly appeared connection problem between Xerox 770 Digital Colour Press and Efi Fiery (Command WorkStation 5, Windows 7). The CWS is not able to connect to the server probably because of the IP-address. Both machines are connected and sometimes I can ping the IP-address of...

    Started by JulianMue‎, 02-01-2018 02:23 PM
    command work station 5, connection problem, server, xerox 770
    • Replies: 1
    • Views: 2,816
    02-02-2018 08:06 AM Go to last post
  9. Imposition and color settings not being honored

    KM IC-315 with all patches except the most recent FS-612 large sheet patch. The file is an RGB PDF; it's a photo. I import it into CWS6 directly, and set a media for which there is a custom calibration set. One up, it looks fine; imposed, it looks too red. Very different, at any rate. So I...

    Started by adam1991‎, 10-17-2017 11:25 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 7,679
    01-27-2018 03:41 AM Go to last post
  10. Unhappy Preset not saving Accounting setting

    We're having the following issue when saving server presets: We specify an Accounting System, such as XSA, but after saving the preset to the server, and then applying it or editing it, the Accounting System has been set to none. This is CWS on a EX-C C8000.

    Started by CBHBRE‎, 01-26-2018 09:18 AM
    • Replies: 0
    • Views: 1,162
    01-26-2018 09:18 AM Go to last post
  11. Unable to edit color profiles in CWS 6

    I have a Xerox DP-700i with the attached Fiery RIP running 10e system software. I am unable to edit my color profiles with the new Command Workstation 6. The edit button is grayed out. Is there something I can do to make it work?

    Started by Peloton Print‎, 10-24-2017 10:44 AM
    • Replies: 9
    • Views: 3,213
    01-25-2018 03:13 PM Go to last post
  12. CWS 5.8 install Harmony Error

    I'm trying to install Fiery 5.8 on a new computer and I'm getting errors when I try to install. This is a new PC that hasn't had Fiery installed. So I don't know how to go about trying to get it installed. I've had other Harmony errors when installing but this is my latest one with my latest...

    Started by SSStatesville‎, 01-18-2018 01:10 PM
    • Replies: 1
    • Views: 1,122
    01-24-2018 05:51 AM Go to last post
  13. CWS 5.8 views > Replicate in CWS 6?

    Is it possible to replicate the grouped/tabbed view from CWS5.8 in CWS6? Although I know there's an all tasks customer view that can be created, the ability to have multiple fields grouped as per the old version appears to be a better use of screen space?

    Started by Dave400‎, 01-16-2018 07:39 AM
    • Replies: 4
    • Views: 1,940
    01-18-2018 01:18 AM Go to last post
  14. IC-412v1.1 Fiery scan can't use adf

    Greetings, I got my hands on a used bizhub c652DS, but fiery scan can't use the machine's biggest asset, the dual scanner document feeder. Controller runs v1.1 software with no patches. Fiery live update only reports a .ps vulnerability patch and a handful of obsolete PC and Mac drivers. In cws...

    Started by antonisp‎, 01-17-2018 10:17 AM
    • Replies: 2
    • Views: 1,240
    01-17-2018 12:20 PM Go to last post
  15. 1 task remaining when importing PDF to Command Workstation.

    Hi My system: OS X 10.9.1 Command Workstation Connecting to Xerox EX Fiery for iGen4 v2.0, version 2.03, Software 9 Rel2 I have been using the Command Workstation to drag and drop jobs to the RIP successfully for a while, however in the last week I have been unable to do this...

    Started by blacky‎, 02-07-2014 02:16 AM
    • Replies: 8
    • Views: 12,695
    01-17-2018 08:19 AM Go to last post
  16. Consumables List - Paper Trays Not Shown

    Hello, I use the FCW to monitor a Ricoh and Xerox printer. In the past, I could see the ink and tray status for both machines. Recently I do not see the tray status for the Ricoh, although I still see the ink levels. How can I get back the tray status in FCW for this machine? Others in my office...

    Started by PaperPusher‎, 06-15-2017 01:59 PM
    • Replies: 5
    • Views: 9,779
    01-12-2018 03:03 PM Go to last post
  17. CWS Disconnecting after Windows upgrade

    We have 3 users running CWS 5.8. All were upgraded to Windows 1703 on our desktops after which frequent disconnects between desktop CWS and Fiery at printer controller occur. Disconnects occur every 5-10 minutes. I upgraded to CWS 6.0 but this don't not fix the problem. Any advice? Thanks!

    Started by Steve P‎, 01-08-2018 10:51 AM
    • Replies: 2
    • Views: 1,826
    01-12-2018 01:44 PM Go to last post
  18. Files from Hot Folders wont move to printed queue after printing.

    I am using hot folders to get my files into CW. I set them up to use process and hold. How do I get them to move to the printed queue after they are printed. Which setting do I use to get this to happen. It is creating a lot of confusion about what is printed and what is not.

    Started by Chris@Prepress‎, 05-15-2015 06:41 AM
    • Replies: 4
    • Views: 4,797
    01-12-2018 01:40 PM Go to last post
  19. Unhappy Fiery presets

    Hello, I'm administering a computer lab with multiple mac computers joined to an active directory domain. I would like to distributed the Fiery presets to multiple users' profiles or created a presets file for all users. However, from what I've determined using iosnoop, the Presets.xml file is...

    Started by sergepaulus‎, 11-21-2017 03:26 AM
    • Replies: 3
    • Views: 3,549
    01-12-2018 01:19 PM Go to last post
  20. finishing not supported by selected media

    i am trying to print some hole punch pages. Have done the same job several times without an issue. It is printing in a regualar 8.5x11 64gsm. i am trying same set up as before and keep getting the error "finishing not supported by selected media". i have tried different media paper, long side,...

    Started by genti72‎, 02-09-2017 10:52 AM
    • Replies: 2
    • Views: 5,364
    01-11-2018 10:00 PM Go to last post

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