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Forum: Fiery Command WorkStation

Fiery Command WorkStation sets a new standard for printing, making it more productive, intuitive and flexible.

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:08 AM
    • Replies: 0
    • Views: 4,855
    01-31-2019 09:08 AM Go to last post
  2. Sticky Thread Sticky: Fiery Command WorkStation 6.3 is available

    Fiery Command WorkStation 6.3 package is available We are pleased to announce the new Command WorkStation 6.3 Package is now available for download. Command WorkStation 6.3 is a 64-bit only package, and can only be installed on 64-bit operating systems. MacOS 10.11 and later are already...

    Started by Greta_C‎, 11-15-2018 11:22 AM
    • Replies: 2
    • Views: 11,011
    01-29-2019 07:02 AM Go to last post
  3. Exclamation Sticky Thread Sticky: Warning -Microsoft update causes issues with Fiery

    Please read the below post for additional information:

    Started by Gary_S‎, 01-10-2019 04:09 PM
    • Replies: 0
    • Views: 9,977
    01-10-2019 04:09 PM Go to last post
  4. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:20 AM
    • Replies: 0
    • Views: 2,804
    05-21-2018 09:20 AM Go to last post
  1. Server Connections Lost

    I have been having a problem when printing, that occasionally I will lose the server connection. I will get a message in Command Workstation saying, "Server Connections Lost" and I will have to reconnect to the Fiery. Sometimes the jobs go through and other times I get a "Printer Busy or Error"...

    Started by AlwaysFreshCoffee‎, 12-03-2013 10:31 AM
    connections, lost, printer busy, server
    • Replies: 6
    • Views: 25,252
    04-13-2015 11:36 AM Go to last post
  2. Unhappy Fiery Command Workstation 5 is not working on Mac with standard user account

    Hello I have an issue where i am trying get fiery command workstation to work on a mac with standard user credentials. It works absolutely fine in admin account on the mac but will not on a standard user account. My question is does fiery command workstation work only as an administrator. I have...

    Started by pjago08‎, 04-13-2015 06:39 AM
    • Replies: 0
    • Views: 3,467
    04-13-2015 06:39 AM Go to last post
  3. Swatch not edited

    When i move a custom Spot color group up or down on the list and then go to change a color setting on one of the spot colors in that group it gives me a swatch not edited error. To solve this i just select a different group then back to the one i want to change. Could someone look into this bug...

    Started by StarDigital‎, 04-09-2015 01:30 PM
    • Replies: 0
    • Views: 2,124
    04-09-2015 01:30 PM Go to last post
  4. Paper Catalog Missing

    I know at one point I had a paper catalog but it is now missing. I have a IC-414 (E100-2D71) (60-55C-KM- v 1.2) Fiery System 10e controller working with a Konica Minolta C654. I'm running CWS I'm having lots of trouble matching PANTONE spot colors and have been going through all...

    Started by jduguid‎, 04-08-2015 11:14 AM
    • Replies: 1
    • Views: 2,999
    04-08-2015 11:57 AM Go to last post
  5. automatic paper tray not working

    Somehow I've lost the automatically selected paper tray going to my Xerox 700. Before I could print an 81/2 x 11 pdf and it would automatically go that size tray ... now everything is going to a tray that doesn't contain that size paper so i have to cancel it and tell it which tray to go to. The...

    Started by weena‎, 04-08-2015 09:59 AM
    • Replies: 2
    • Views: 2,691
    04-08-2015 11:22 AM Go to last post
  6. Impose Compose CD will not install Win7 Pro 64bit

    I have a Win7 Pro 64bit SSD system with CWS 5.7. When I try to install the PDF Support, Impose Compose disk. This one has Acrobat x, and Pitstop 10, I get an error can't install Acrobat requires SP2. Problem there is no SP2 for Win7.

    Started by ISKKO‎, 03-28-2015 02:26 PM
    • Replies: 3
    • Views: 4,278
    04-08-2015 10:17 AM Go to last post
  7. Disabling Automatic Updates

    Hey everyone, We are deploying the Fiery Command Workstation 5 software as part of a production image. As with most of our 3rd party software, we like to manage the updates of that software by disabling automatic updates. Our users are non-admins so their ability to install most updates anyway...

    Started by jambrose‎, 04-07-2015 12:19 PM
    • Replies: 2
    • Views: 9,643
    04-08-2015 09:01 AM Go to last post
  8. offline installer file for CWS 5.7 ?

    Hello, When trying to download the new CWS 5.7 from, it only downloads a small installer (5.8 MB) which in turn is supposed to pull down the rest and do the installation. In my case this does not work (central proxy issues), so is there a offline...

    Started by aho95‎, 04-07-2015 08:18 AM
    cws 5.7, download, installation, offline installer
    • Replies: 2
    • Views: 20,280
    04-08-2015 02:53 AM Go to last post
  9. Paper catalog sync issues

    If I select a paper type from the paper catalog at the machine, it does not sync up in CWS as as having that paper in the specific tray. Also if I try to duplicate and change a paper type in CWS and sync it with the machine I get a sync error.:confused:

    Started by mkitzerow‎, 04-02-2015 02:23 PM
    • Replies: 3
    • Views: 4,658
    04-06-2015 05:28 AM Go to last post
  10. Automatically delete job after printing

    We are currently using Command Workstation in combination with a Fiery E200-07 controller on Canon IPC800. Is there an option to automatically delete a job after printing? (or preferably after x days) I do see an option like that for scanning but not for printing.

    Started by Indy2‎, 03-16-2015 06:12 AM
    • Replies: 3
    • Views: 9,246
    04-03-2015 05:42 PM Go to last post
  11. Booklets without Staples

    I'm trying to run folded saddle stitch booklets without staples. It works fine with the staples turned on but when I turn off the staples the folded books come out in 3 un-collated sections requiring manually collation of the sets. The booklet is only 12 sheets so its not out of specs for the...

    Started by pmarston‎, 02-02-2015 10:56 AM
    • Replies: 3
    • Views: 8,893
    04-03-2015 12:22 PM Go to last post
  12. CWS 5.7 crashes when accessing Properties

    Anyone experience this? Have tried re installing. No luck. Consistently crashes with any access to "properties" on any file. Running latest version of CWS on PC Windows 7 64bit. Hey moderator....???

    Started by badart‎, 04-02-2015 01:34 PM
    crash, crashes, properties
    • Replies: 1
    • Views: 5,234
    04-02-2015 01:49 PM Go to last post
  13. Fiery Extended Applications v4.3 with Service Pack 1 availability

    The Fiery Extended Applications Package v4.3 Service Pack 1 is now available via an automatic update from the Fiery Software Manager. This addresses specific issues identified in the Fiery Forums around Hot Folders not applying user-defined imposition templates in some cases, Fiery Ticker and...

    Started by Mike_R‎, 04-01-2015 09:57 AM
    • Replies: 0
    • Views: 4,272
    04-01-2015 09:57 AM Go to last post
  14. Fiery is Exited upon start up

    Please help! Our Fiery Command Work Station is "Exited" upon start up.

    Started by topoftexas‎, 03-13-2015 11:21 AM
    • Replies: 4
    • Views: 13,268
    04-01-2015 08:00 AM Go to last post
  15. Fiery Extended Applications v4.3 with Service Pack 1 is available

    The Fiery Extended Applications Package v4.3 Service Pack 1 is now available via an automatic update from the Fiery Software Manager. This addresses specific issues identified in the Fiery Forums around Hot Folders not applying user-defined imposition templates in some cases, Fiery Ticker and...

    Started by Mike_R‎, 03-31-2015 09:22 AM
    • Replies: 0
    • Views: 20,431
    03-31-2015 09:22 AM Go to last post
  16. Pantone Spot Colors are all black

    When you look at Pantone Spot Colors in Command Workstation all the colors are black. If your select on to edit and print a sample, it prints with the correct color. We update CW to 5.7 but still have same issue. Only one PC in office has this problem.

    Started by shewlett‎, 03-25-2015 03:37 PM
    • Replies: 1
    • Views: 2,737
    03-26-2015 02:50 AM Go to last post
  17. Question Command Workstation 5.7 slow to launch

    Recently Iíve been having some issues with CWS taking a very long time to load if at all. It will take 1-2 hours to load CWS or it will hang during the opening process and never open. I think the update to 5.7 may have exacerbated the issue such that I havenít been able to open CWS since doing...

    Started by dwilkinson‎, 03-23-2015 08:21 AM
    • Replies: 2
    • Views: 7,324
    03-25-2015 11:28 AM Go to last post
  18. Question User codes for Fiery

    Are User codes able to be used with the Fiery? We are a Ricoh dealer and a client wants to know if codes can be used to control printing. Any documentation would be appreciated. Thanks.

    Started by JAB05‎, 10-28-2010 01:23 PM
    • Replies: 9
    • Views: 27,743
    03-25-2015 08:50 AM Go to last post
  19. Hot Folder Start-up Issue

    Just updated my software (Command Workstation and Hot folders) using the software manager and now I canít open my hot folder application and get the following error: The procedure entry point trpc_blocking_freeStringlist could be located in the dynamic link library harmonycxp10.dll I tried...

    Started by sportsinfomedia‎, 03-23-2015 07:07 AM
    • Replies: 2
    • Views: 5,464
    03-24-2015 09:50 AM Go to last post
  20. Rotate 180 (small paper only?_

    This might be a silly question, but what does "Small Paper Only" and "Large Paper Only" do in the Rotate 180 degrees drop down menu?

    Started by AdamWilson‎, 03-19-2015 11:23 AM
    large paper only, rotate 180, small paper only
    • Replies: 3
    • Views: 3,900
    03-23-2015 11:22 AM Go to last post

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