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Forum: Fiery Command WorkStation

Fiery Command WorkStation sets a new standard for printing, making it more productive, intuitive and flexible.

  1. Sticky Thread Sticky: Fiery Command WorkStation 6.3 is available

    Fiery Command WorkStation 6.3 package is available We are pleased to announce the new Command WorkStation 6.3 Package is now available for download. Command WorkStation 6.3 is a 64-bit only package, and can only be installed on 64-bit operating systems. MacOS 10.11 and later are already...

    Started by Greta_C‎, 11-15-2018 11:22 AM
    • Replies: 1
    • Views: 8,417
    Yesterday 10:35 AM Go to last post
  2. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:20 AM
    • Replies: 0
    • Views: 1,786
    05-21-2018 09:20 AM Go to last post
  1. View Templates as list?

    How do I view Templates as a list instead of icons?

    Started by chakra‎, 08-01-2018 05:38 AM
    • Replies: 3
    • Views: 508
    08-06-2018 10:31 PM Go to last post
  2. Fiery Server Randomly Rebooting

    So not sure what is going on with this server of ours. It is the E-43 (v1.3) hooked to a Ricoh 651ex. The controller we are using if it helps is CWS 5.8. So I had the techs look at this problem as well as our IT guy and neither one can explain what is going on therefore they can't off much...

    Started by adause‎, 08-03-2018 02:38 PM
    • Replies: 0
    • Views: 377
    08-03-2018 02:38 PM Go to last post
  3. CWS 6.0 - Failed to update user configuration file

    Since upgrading to CWS 6.0, I've seen an error pop up twice this week so far, similar to this: 12:53:39 PM: Failed to copy the file 'C:\Users\OLIVER~1\AppData\Local\Temp\prvcache\jobCFE6.tmp' to 'C:\Users\OLIVER~1\AppData\Local\Temp\prvcache\joblist.txt' (error 5: access is denied.) 12:53:39...

    Started by Futaura‎, 06-27-2017 05:14 AM
    • Replies: 7
    • Views: 7,316
    07-31-2018 12:23 AM Go to last post
  4. ImageViewer no longer displays CMYK values

    Just found that there are two instances of the EFImView.exe - one is Version 4 (EFImView.exe), the other is Version 3 (EFImView3.exe). I renamed the files so that Version 3 is used instead of the default Version 4 and all is good now. ...

    Started by Gavin‎, 07-25-2018 02:49 AM
    • Replies: 0
    • Views: 359
    07-25-2018 02:49 AM Go to last post
  5. Lightbulb Multi Pass White

    I am trying to get the Multi Pass White to work through the Fiery Ticket on our Pro C7100x. I am running CWS 6.2 and when I go into it, There are not options in either drop down to select the job and media type. I have set the special color to "Apply White toners to spot color(s)", Processed and...

    Started by mmeyer‎, 06-07-2018 07:42 AM
    • Replies: 4
    • Views: 997
    07-20-2018 11:54 AM Go to last post
  6. Archive Manager

    Anyone had any problem migrating their archived jobs to the new archive manager? I started the migration before I left for the night and it was still at 0% the next morning. Tried it on both the Fiery server (E43A) and on my workstation. Trying to cancel both times caused the CWS and the FIery...

    Started by radji‎, 07-18-2018 08:52 PM
    • Replies: 5
    • Views: 667
    07-20-2018 10:14 AM Go to last post
  7. Fiery Presets backup

    When a Fiery backup is done the server presets are included. How do I backup the local presets we have on each computer?

    Started by Dandor76‎, 07-13-2018 08:44 AM
    • Replies: 6
    • Views: 632
    07-16-2018 06:42 PM Go to last post
  8. CWS install problems

    Trying to install the latest version of CWS on a new pc. Downloads okay and starts through install. Install fails with error message. Start the download again, website checks that the download is okay and tries install again. Fails each time. I'm looking for a CWS uninstall to clean out the partial...

    Started by Dandor76‎, 07-13-2018 07:26 AM
    • Replies: 1
    • Views: 474
    07-16-2018 07:32 AM Go to last post
  9. Command Workstation 6 disconnects

    Running at B5000 rip on Canon C10000. Canon tech recently installed Command Workstation 6. We're now experiencing frequent disconnects. It not completely clear that what what is disconnecting from what. The error message says "Connection to C10000 failed, check server name or IP address." I take...

    Started by ashoob‎, 07-20-2017 03:42 PM
    • Replies: 6
    • Views: 7,891
    07-14-2018 02:51 PM Go to last post
  10. Question Spot colors: How Lab->CMYK->Lab gets calculated?

    Hi! I'm trying to understand how the spot editor calculates the CMYK- (and therefore the converted Lab-)values out of a spot color's original Lab value. To my understanding, the original Lab value is converted to DeviceCMYK using the selected output profile and then converted back to Lab in...

    Started by oxident‎, 07-13-2018 05:58 AM
    • Replies: 1
    • Views: 410
    07-13-2018 09:16 AM Go to last post
  11. text changing during RIP?

    Is there anything in the process of the fiery ripping a variable data job where it would either exchange characters in text for other characters (e.g. changing an 8 to a 7) OR take a solid character and change it from solid black to white with a stroke (e.g. a solid 0 with come out as a stroked 0...

    Started by dpfiery‎, 06-29-2018 06:45 AM
    • Replies: 9
    • Views: 946
    07-13-2018 08:47 AM Go to last post
  12. ES-2000 not working

    Hello all. I think this is the right place to post this. My apologies if it's not. It's a complicated problem. Recently, there was an update for the Color Profiler Suite to version 5. The problem was that I didn't know that we did not have the right license for that version. So, after...

    Started by steven574‎, 07-03-2018 12:23 PM
    • Replies: 1
    • Views: 751
    07-05-2018 08:10 PM Go to last post
  13. CWS / Fiery XF: Printmode not supported?

    Although I'm quite sure it's not directly related to CWS but because it is now the official XF client, I try to ask here: In the past, I used XF to drive our HP DesignJets Z6200/6800 series in CT (CMYK) mode in order to have better control of the grey axis. But starting with XF7/CWS 6.3, every...

    Started by oxident‎, 06-26-2018 12:41 PM
    • Replies: 2
    • Views: 565
    06-30-2018 05:49 AM Go to last post
  14. CWS6 can't set defaults same as presets (no warning, just automatically deselects)

    We're running Ricoh 9110s and 7110s with FS150 Pro FEs. I set the color management defaults as we want them for the majority of our jobs and all seemed fine. However, when results were odd, I checked and the defaults that were saved changed from what I had selected. I corrected and resaved. When I...

    Started by cecprepress‎, 06-06-2018 09:19 AM
    • Replies: 7
    • Views: 1,047
    06-29-2018 09:42 AM Go to last post
  15. Exclamation Properties box does not open in CWS 6.2

    Hi there! I was working with one of my clients on Windows 10, using Command WorkStation 6.2. They have several users in the office running CWS on same operating system, but this one particular user is not able to select properties for any of her jobs in the held or printed queue. I did a...

    Started by mzarins‎, 06-27-2018 01:37 PM
    6.2, command workstation, properties, security, windows
    • Replies: 0
    • Views: 968
    06-27-2018 01:37 PM Go to last post
  16. Angry Silent Install still does not work

    Hello, This has been broken since v5.9. When deploying Command Workstation to machines with tools that do that install within the SYSTEM context, the install does not complete. I created a Support Case a year ago and worked with developers who isolated the issue but now they've stopped...

    Started by acjuelich‎, 06-18-2018 11:53 AM
    • Replies: 2
    • Views: 1,040
    06-24-2018 10:07 AM Go to last post
  17. Restoring archive files corrupted?

    Just updated IC-417 on a C-2070 to version 1.2 from 1.0. Updated API and installed patches. Restored presets and paper catalog. Went to import archived backup files to hold queue. Processed and hold files, Fiery crashed. It gave a horrible looking ps test page, after rebooting everything worked...

    Started by teknikal‎, 06-21-2018 11:23 AM
    • Replies: 1
    • Views: 578
    06-21-2018 04:07 PM Go to last post
  18. 9x11 tabs dropping tab text entirely (JobMaster, CWS6)

    On CWS 5.8 I had setups for regular convert to tab (for 9x11 pages) and shift tabs (for 8.5x11 pages that needed to move to the right to make text on the page print on the tab). In CWS 6, this isn't working. I had to make the tab stock 8.5x11 (no options for 9x11). Now when I convert a 9x11 page to...

    Started by cecprepress‎, 06-07-2018 11:19 AM
    • Replies: 6
    • Views: 886
    06-15-2018 11:37 AM Go to last post
  19. Cws 6.2

    description says thumbnails of 1st page of jogs are shown in grid view. But all mine show as "thumbnail not available"? Am I doing something wrong?

    Started by DavidPhoto‎, 06-11-2018 08:58 AM
    • Replies: 3
    • Views: 1,046
    06-14-2018 05:59 AM Go to last post
  20. Exclamation CWS 6.2 will not install without removing Fiery XF Client

    I would like to upgrade to CWS 6.2 for the new thumbnail view but it will not let me because I have Fiery XF Client installed on the same Mac. I understand that eventually it will be awesome to have both wide format and sheetfed in one place and plan to evolve to that. However our Fiery XF is...

    Started by jakevermore‎, 06-12-2018 10:24 AM
    • Replies: 1
    • Views: 559
    06-12-2018 02:05 PM Go to last post

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