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Forum: Fiery Command WorkStation

Fiery Command WorkStation sets a new standard for printing, making it more productive, intuitive and flexible.

  1. Sticky Thread Sticky: Command WorkStation 6.1 Availability

    We are pleased to announce the new Command WorkStation Package v6.1 is now available for download. Based on feedback on the 6.0 version from customers, we added the following enhancement to Command WorkStation 6.1: Customizable toolbar Search for Fiery by subnet Edit CMYK input profiles...

    Started by Mike_R‎, 11-14-2017 08:28 AM
    • Replies: 0
    • Views: 3,658
    11-14-2017 08:28 AM Go to last post
  1. CWS 5.8 install Harmony Error

    I'm trying to install Fiery 5.8 on a new computer and I'm getting errors when I try to install. This is a new PC that hasn't had Fiery installed. So I don't know how to go about trying to get it installed. I've had other Harmony errors when installing but this is my latest one with my latest...

    Started by SSStatesville‎, 01-18-2018 01:10 PM
    • Replies: 1
    • Views: 363
    01-24-2018 05:51 AM Go to last post
  2. CWS 5.8 views > Replicate in CWS 6?

    Is it possible to replicate the grouped/tabbed view from CWS5.8 in CWS6? Although I know there's an all tasks customer view that can be created, the ability to have multiple fields grouped as per the old version appears to be a better use of screen space?

    Started by Dave400‎, 01-16-2018 07:39 AM
    • Replies: 4
    • Views: 792
    01-18-2018 01:18 AM Go to last post
  3. IC-412v1.1 Fiery scan can't use adf

    Greetings, I got my hands on a used bizhub c652DS, but fiery scan can't use the machine's biggest asset, the dual scanner document feeder. Controller runs v1.1 software with no patches. Fiery live update only reports a .ps vulnerability patch and a handful of obsolete PC and Mac drivers. In cws...

    Started by antonisp‎, 01-17-2018 10:17 AM
    • Replies: 2
    • Views: 427
    01-17-2018 12:20 PM Go to last post
  4. 1 task remaining when importing PDF to Command Workstation.

    Hi My system: OS X 10.9.1 Command Workstation Connecting to Xerox EX Fiery for iGen4 v2.0, version 2.03, Software 9 Rel2 I have been using the Command Workstation to drag and drop jobs to the RIP successfully for a while, however in the last week I have been unable to do this...

    Started by blacky‎, 02-07-2014 02:16 AM
    • Replies: 8
    • Views: 10,799
    01-17-2018 08:19 AM Go to last post
  5. Consumables List - Paper Trays Not Shown

    Hello, I use the FCW to monitor a Ricoh and Xerox printer. In the past, I could see the ink and tray status for both machines. Recently I do not see the tray status for the Ricoh, although I still see the ink levels. How can I get back the tray status in FCW for this machine? Others in my office...

    Started by PaperPusher‎, 06-15-2017 01:59 PM
    • Replies: 5
    • Views: 5,676
    01-12-2018 03:03 PM Go to last post
  6. CWS Disconnecting after Windows upgrade

    We have 3 users running CWS 5.8. All were upgraded to Windows 1703 on our desktops after which frequent disconnects between desktop CWS and Fiery at printer controller occur. Disconnects occur every 5-10 minutes. I upgraded to CWS 6.0 but this don't not fix the problem. Any advice? Thanks!

    Started by Steve P‎, 01-08-2018 10:51 AM
    • Replies: 2
    • Views: 623
    01-12-2018 01:44 PM Go to last post
  7. Files from Hot Folders wont move to printed queue after printing.

    I am using hot folders to get my files into CW. I set them up to use process and hold. How do I get them to move to the printed queue after they are printed. Which setting do I use to get this to happen. It is creating a lot of confusion about what is printed and what is not.

    Started by Chris@Prepress‎, 05-15-2015 06:41 AM
    • Replies: 4
    • Views: 3,622
    01-12-2018 01:40 PM Go to last post
  8. Unhappy Fiery presets

    Hello, I'm administering a computer lab with multiple mac computers joined to an active directory domain. I would like to distributed the Fiery presets to multiple users' profiles or created a presets file for all users. However, from what I've determined using iosnoop, the Presets.xml file is...

    Started by sergepaulus‎, 11-21-2017 03:26 AM
    • Replies: 3
    • Views: 1,357
    01-12-2018 01:19 PM Go to last post
  9. finishing not supported by selected media

    i am trying to print some hole punch pages. Have done the same job several times without an issue. It is printing in a regualar 8.5x11 64gsm. i am trying same set up as before and keep getting the error "finishing not supported by selected media". i have tried different media paper, long side,...

    Started by genti72‎, 02-09-2017 10:52 AM
    • Replies: 2
    • Views: 3,376
    01-11-2018 10:00 PM Go to last post
  10. IC-305 on c6501 no paper trays - unable to retrieve this information

    Hello from Greece, I am facing a weird issue with a Fiery Pro80 (IC-305 v3.0a, System 9) attached on a KM-c6501. For some reason CWS on MacOS (OS 10.12, cws 5.8) canít retrieve paper catalogue or tray information from this printer. Win10, Win7, even the Win XPe on the Pro80 can perfectly...

    Started by antonisp‎, 01-05-2018 03:58 PM
    • Replies: 0
    • Views: 813
    01-05-2018 03:58 PM Go to last post
  11. Impose "Template" Drop Down Not Working...

    When you click it, instead of dropping down and showing the saved presets, all it does is flash the below drop down arrows from blue to clear.

    Started by Kdw75‎, 07-20-2017 10:00 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 7,828
    01-05-2018 07:40 AM Go to last post
  12. offending command: findfont

    Dear All, I have a pdf which cannot rip in IC-313 v1.2 and pop up offending command: findfont. What's going on? Thank you. File can be downloaded: https://drive.google.com/open?id=11AdW9SHI3QExMp-NeCg4nlLXrQvlTiaE

    Started by penfill‎, 01-02-2018 06:32 PM
    • Replies: 0
    • Views: 1,287
    01-02-2018 06:32 PM Go to last post
  13. Archive location help needed

    hello together, can anybody tell me where I can find my archived jobs (default server internal) on the fiery in windows?? thx and kind regards

    Started by noppeber‎, 10-20-2017 06:37 AM
    • Replies: 1
    • Views: 1,672
    12-28-2017 11:02 AM Go to last post
  14. Multipass in a single run?

    A customer of mine was wondering whether it would be possible for the Fiery when you have 5 colors, that it will print first the white color, and then automatically print the CMYK in a single run. This is in some way how multipass works, but then you must load the paper to the tray again. ...

    Started by stonemask‎, 12-14-2017 09:07 AM
    • Replies: 1
    • Views: 710
    12-28-2017 10:16 AM Go to last post
  15. Is there a limit on number of Job Presets?

    Since the ancient, long sought after and repeated requests for profiles being sorted in the drop down lists never gets any attention or resolved I have got come up with some other solution to manage choosing output profile without taking an exorbitant amount of time to find the profile I want. ...

    Started by Doyle‎, 11-28-2017 09:44 AM
    • Replies: 3
    • Views: 1,626
    12-28-2017 10:07 AM Go to last post
  16. Profile Color Editor curves not visible

    I could swear this has been brought up before, possibly for a previous version of CWS, but I could not find it in a search. In CWS 6.1, Device Center, Profiles, Color Editor, the color curves do not appear in the graph. This is true when I open this window in CWS at the IC-313 (v1.0) and also on...

    Started by Steve0‎, 12-21-2017 08:01 AM
    • Replies: 1
    • Views: 1,549
    12-21-2017 08:22 AM Go to last post
  17. Exclamation Command WorkStation not printing

    Hello. We're currently using WorkStation version It will not print anything. I'm able to import files to the queue, but not able to access the properties or print. but not able to drag and drop. I'm also not able to access the file properties to set the printing parameters. ...

    Started by BetzlerLSFH‎, 12-19-2017 11:34 AM
    not printing, properties not available
    • Replies: 1
    • Views: 3,086
    12-19-2017 02:56 PM Go to last post
  18. Unable to apply created master Fiery Command Workstation 5

    Since updating to Acrobat Pro DC have been unable to create and apply created masters in VDP. Not sure if this even has anything to do with this issue but is the only thing that has changed. Had no choice in the update so no able to go back to previous version of Acrobat. Wondering if we will have...

    Started by debh1‎, 12-19-2017 10:32 AM
    • Replies: 2
    • Views: 919
    12-19-2017 01:49 PM Go to last post
  19. CWS 6.1 crashing

    Hi, CWS 6.1 is constantly crashing for me. I've reinstalled twice. Any advice before I go back to CWS 5? Running windows 10, amd A10, 16gb ram. Thanks.

    Started by mmpnw‎, 12-19-2017 09:09 AM
    crashing, cws 6.1, unstable
    • Replies: 0
    • Views: 983
    12-19-2017 09:09 AM Go to last post
  20. Edit in acrobat not finding acrobat all of a sudden.

    Came in today and the "edit in acrobat" isn't working. I can select it in the menu but wheel spins for a bit then nothing happens. I can open acrobat form a file on the desktop but not from within CWS anymore. Anyone have any clues? I've restarted the fiery and PC's. Thanks

    Started by SeanRyder‎, 12-18-2017 02:17 PM
    • Replies: 2
    • Views: 980
    12-19-2017 06:22 AM Go to last post

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