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Forum: Fiery Command WorkStation

Fiery Command WorkStation sets a new standard for printing, making it more productive, intuitive and flexible.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:20 AM
    • Replies: 0
    • Views: 1,591
    05-21-2018 09:20 AM Go to last post
  1. Driver settings ignored

    Hi all, I'm printing documents into a hold queue in CWS from within an application, but the driver settings are being ignored or lost in the process.. E.g. telling the jobs to just 'hold' but they actually start printing. Or specifying the insertion of a front cover from the post inserter but...

    Started by bencr‎, 09-19-2018 12:49 AM
    • Replies: 0
    • Views: 202
    09-19-2018 12:49 AM Go to last post
  2. Hotfolders

    Hi I have created a new Hotfolder however when i drop a file into the folder i get two files appearing on the Fiery under two different user names. Can anyone help?

    Started by edwardthompson‎, 08-23-2018 02:43 AM
    • Replies: 1
    • Views: 300
    09-17-2018 02:31 PM Go to last post
  3. Print Order from Hold Queue Question

    We are using Command WorkStation running a Xerox Versant 180. The question is, if I have 5 jobs named 1,2,3,4,5 and they are sent to the hold queue of the printer from the user at their desk in the order of 4,3,1,2,5. Now no matter how we sort it, it prints in the order the jobs were...

    Started by BarryB‎, 09-13-2018 02:48 PM
    • Replies: 2
    • Views: 234
    09-15-2018 01:52 AM Go to last post
  4. Archive Manager Question

    Prior to Archive Manager being included in CWS I have been archiving print jobs on another network computer. Several months ago I archived a few hundred jobs and noticed that a sub-folder called .jobhouse has been created and my archived files were being saved in that folder as well. I have now...

    Started by Michael Davis‎, 08-29-2018 05:06 PM
    • Replies: 2
    • Views: 576
    09-12-2018 03:57 PM Go to last post
  5. Question Imageviewer Issue

    Hi All Bit of a weird one this - when viewing a ripped job in Imageviewer, black is being displayed incorrectly. At 25% zoom or less, 100% black will display as 4-colour with 4-colour values. Zoom over 25% and 100% black is 100% black. This is causing some concern and leading us to believe the...

    Started by Gavin‎, 11-21-2017 06:27 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,895
    09-10-2018 07:35 AM Go to last post
  6. Print Job Details Disappearing from Held Queue List

    Something strange has happened to my Held Queue List where processed jobs details have started being missing. Nearly all jobs now show as Unknown number of pages and nothing is showing in Paper Source, Output Delivery or Color Mode. I am using CWS on Windows 7 Pro 64 bit to a Xerox...

    Started by Michael Davis‎, 06-20-2018 01:31 PM
    • Replies: 4
    • Views: 1,026
    08-29-2018 05:14 PM Go to last post
  7. CWS will not connect with Xerox C75

    Everytime we try to login and start CWS from our EX, it says the IP or server name is incorrect. Any ideas to help?

    Started by Artink‎, 08-23-2018 07:04 PM
    • Replies: 5
    • Views: 472
    08-25-2018 12:58 PM Go to last post
  8. Looking for CWS 5.7

    Anyone have a link? The EFI site only shows 5.4 and 5.8. Is there an archive to access?

    Started by Artink‎, 08-24-2018 04:23 PM
    • Replies: 0
    • Views: 416
    08-24-2018 04:23 PM Go to last post
  9. CWS password saviing

    I am now configuring individual users for CWS. But CWS will not allow them to save their passwords like it does for Administrator or Operator. Is this a bug or is it by design?

    Started by radji‎, 08-01-2018 06:53 PM
    • Replies: 3
    • Views: 468
    08-15-2018 02:26 PM Go to last post
  10. CWS6: Setup of multiple files, skips one file?

    I have run into a bug with CWS SP1 Windows 10 Enterprise, 16GB RAM, 7th Gen i7 Xerox Versant 2100 Fiery FS100 Pro v10.1 I copied 3 PDF files to our machine. Selected all three files, set paper + duplex + covers, clicked proof... Two of the files printed with all of the...

    Started by Ebricker‎, 08-08-2018 10:03 AM
    • Replies: 1
    • Views: 374
    08-08-2018 03:07 PM Go to last post
  11. CWS 6.2 shading correction broken

    After installing version CWS 6.2 both on the server and an external computer Shading Correction hangs. B5000 on a IPR C10000VP (fully updated). Works fine on other computers with CWS 6.1. Any suggestions to a solution? It hangs here: Fiery Command WorkStation Package : Fiery...

    Started by kortshop‎, 06-06-2018 01:02 AM
    • Replies: 4
    • Views: 665
    08-08-2018 07:50 AM Go to last post
  12. View Templates as list?

    How do I view Templates as a list instead of icons?

    Started by chakra‎, 08-01-2018 05:38 AM
    • Replies: 3
    • Views: 457
    08-06-2018 10:31 PM Go to last post
  13. Fiery Server Randomly Rebooting

    So not sure what is going on with this server of ours. It is the E-43 (v1.3) hooked to a Ricoh 651ex. The controller we are using if it helps is CWS 5.8. So I had the techs look at this problem as well as our IT guy and neither one can explain what is going on therefore they can't off much...

    Started by adause‎, 08-03-2018 02:38 PM
    • Replies: 0
    • Views: 331
    08-03-2018 02:38 PM Go to last post
  14. CWS 6.0 - Failed to update user configuration file

    Since upgrading to CWS 6.0, I've seen an error pop up twice this week so far, similar to this: 12:53:39 PM: Failed to copy the file 'C:\Users\OLIVER~1\AppData\Local\Temp\prvcache\jobCFE6.tmp' to 'C:\Users\OLIVER~1\AppData\Local\Temp\prvcache\joblist.txt' (error 5: access is denied.) 12:53:39...

    Started by Futaura‎, 06-27-2017 05:14 AM
    • Replies: 7
    • Views: 7,225
    07-31-2018 12:23 AM Go to last post
  15. ImageViewer no longer displays CMYK values

    Just found that there are two instances of the EFImView.exe - one is Version 4 (EFImView.exe), the other is Version 3 (EFImView3.exe). I renamed the files so that Version 3 is used instead of the default Version 4 and all is good now. ...

    Started by Gavin‎, 07-25-2018 02:49 AM
    • Replies: 0
    • Views: 328
    07-25-2018 02:49 AM Go to last post
  16. Lightbulb Multi Pass White

    I am trying to get the Multi Pass White to work through the Fiery Ticket on our Pro C7100x. I am running CWS 6.2 and when I go into it, There are not options in either drop down to select the job and media type. I have set the special color to "Apply White toners to spot color(s)", Processed and...

    Started by mmeyer‎, 06-07-2018 07:42 AM
    • Replies: 4
    • Views: 912
    07-20-2018 11:54 AM Go to last post
  17. Archive Manager

    Anyone had any problem migrating their archived jobs to the new archive manager? I started the migration before I left for the night and it was still at 0% the next morning. Tried it on both the Fiery server (E43A) and on my workstation. Trying to cancel both times caused the CWS and the FIery...

    Started by radji‎, 07-18-2018 08:52 PM
    • Replies: 5
    • Views: 611
    07-20-2018 10:14 AM Go to last post
  18. Fiery Presets backup

    When a Fiery backup is done the server presets are included. How do I backup the local presets we have on each computer?

    Started by Dandor76‎, 07-13-2018 08:44 AM
    • Replies: 6
    • Views: 572
    07-16-2018 06:42 PM Go to last post
  19. CWS install problems

    Trying to install the latest version of CWS on a new pc. Downloads okay and starts through install. Install fails with error message. Start the download again, website checks that the download is okay and tries install again. Fails each time. I'm looking for a CWS uninstall to clean out the partial...

    Started by Dandor76‎, 07-13-2018 07:26 AM
    • Replies: 1
    • Views: 422
    07-16-2018 07:32 AM Go to last post
  20. Command Workstation 6 disconnects

    Running at B5000 rip on Canon C10000. Canon tech recently installed Command Workstation 6. We're now experiencing frequent disconnects. It not completely clear that what what is disconnecting from what. The error message says "Connection to C10000 failed, check server name or IP address." I take...

    Started by ashoob‎, 07-20-2017 03:42 PM
    • Replies: 6
    • Views: 7,748
    07-14-2018 02:51 PM Go to last post

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