View Full Version : e5000 on gestetner dcs535

07-16-2009, 02:05 PM
I have software v1.0 and am printing from MAC os X. When printing from Indesign, Illustrator and photoshop, my paper selection "middle thick" is overridden and wants to print on "plain/recycled" paper. are there any patches or software updates that address this situation. Also, is Hot Folders supported on this model?

11-11-2009, 10:30 AM
I think you'll find that the e5000 is a Ricoh made RIP, using EFI boards, so any patches will only be available via the Ricoh support portal, which was last time I looked only accessable by registered field engineers.
Hope that helps.