View Full Version : Drivers Not Installing on Sierra

09-21-2016, 11:34 AM
Has anyone tried to install any Fiery drivers on a Mac running Sierra? I am trying to currently and the driver I have from the Fiery site comes up with a generic 'install failed' message while the driver from the Konica Minolta site instantly says "wrong operating system" and they have nothing available 10.12 than I can find.

Any help or a workaround would be appreciated.

09-21-2016, 11:42 AM
Which Fiery controller do you have?
What system software version is it running?
What is the printer model connected to Fiery?
What version MacOS was running before you updated to Sierra?
Is Mac running English language, or another?

09-21-2016, 11:54 AM
Thanks for the reply.

IC-415 v1.0_SP1
Konica Minolta C1070
El Capitan 10.10

09-21-2016, 12:13 PM
El Capitan = 10.11
Yosemite = 10.10

Which OS did you upgrade from?

If you downloaded from EFI site IC-415 v1.0 driver, it does not support 10.11 or 10.12

V1.0 has since been superseded by v2.0, and now v2.1

My recommendation would be:
1.) Have your KM dealer upgrade to currently supported v2.1
2.) From EFI driver download site, download IC-415 v2.1 driver.
3.) you will notice driver comes with driver uninstaller. Use it to delete existing (if any) printer AND driver...
4.) Then, install v2.1 10.11 compat driver you downloaded

09-21-2016, 12:41 PM
Apologies, 10.11.

Thanks for the info.

09-27-2016, 10:19 AM
Followup: I was able to use 2.1 drivers in order to use the printer in the meantime before we had Fiery updated.