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View Full Version : Xerox J75 driver on Windows 8.1 extremely slow



josefsj
03-24-2015, 11:32 AM
I have a customer that has a J75 with an external Fiery that has very slow response times with their driver. We have loaded the driver from Xerox website with no luck in increasing response. The printer preferences can take up to 30 or 40 seconds to display. We've tried re-loading TCP/IP ports and even created a LPR port with print queue. The direct LPR queue seemed to speed it up a tad but not exponentially. Has anyone seen this type of problem? If so, what suggestions do you have?

The Fiery is at 1.0_SP7, fully patched. Xerox service has came out and re-loaded the Fiery and performed a complete patch.

Thanks for any assistance!

Steve0
03-24-2015, 11:44 AM
Is bi-di (bi-directional communications) on?

z1300
03-24-2015, 04:22 PM
Have seen something similar on a 570. Used fiery uninstaller to remove the printer driver, rebooted then reinstalled latest driver.

josefsj
03-24-2015, 07:23 PM
Bi-Directional is off. Will try the fiery unistaller and re-load.

josefsj
03-25-2015, 07:13 AM
Ran the delete tool, re-installed the driver using the 1.0US instead of the 1.0 driver. Performance is MUCH better. Thanks all!