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View Full Version : "Port 80 is not available" message during Fiery JobFlow installation.



Hans_S
01-30-2013, 01:01 PM
Fiery JobFlow is an application that runs as a web service in an Apache web server environment.

The Fiery JobFlow installer checks whether a correct version of the Apache web server is already installed and it will install Apache if needed. By default Apache is configured to use port 80 (or 'http') to publish Fiery JobFlow.

If port 80 is not available the Fiery JobFlow installer display a warning and stop the installation.

Port 80 can be assigned to a number of applications running on a workstation but question is what application? The most obvious candidate would be Internet Information Server, the web server that comes with MS Windows. If that is not the case it can be challenging to determine what application has hijacked port 80.

I use TCPView, a small utility from SysInternals, to find what application is using port 80. TCPView can be found here: http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx

Installation is very simple and straightforward (unarchive and start TCPView.exe) and it will show a window something like this

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You can see that Skype 'owns' a local port called 'http'. That port needs to be available to Fiery JobFlow in order to work.

Skype will use port 80 (http) and port 443 (https) as alternative ports for incoming connections. Skype allows for these ports to be available for other applications as you can see in the Skype options dialog.

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Hans Sep, Product Owner Fiery JobFlow

apratsch
08-12-2013, 06:40 AM
Hi all,

I have tried to install Fiery JobFlow but after the installation wizzard starts I will get an Port 80 error message. I have checked with TCPView and saw only the system account using http, which I wasn't able to kill. So what can I do, to get the installation process work?
Thank you.
Regards,
Andreas

Hans_S
08-12-2013, 11:00 AM
Andreas, can you reach out to me at hans.sep@efi.com? I am the product owner for Fiery JobFlow and I would like to work with you to understand the cause of this issue. Thanks.

strido
12-15-2015, 01:46 PM
What about if it's "System" that uses port 80?

Hans_S
12-15-2015, 01:56 PM
You can run the following command from the command line to try and find the process that is associated with System:

netstat -a -b -o > C:\info.txt

This will generate a text file c:\info.txt with a list of all processes with active connections. Look for the process that has the following connection: 0:0:0:0:80

Possible processes we have seen in the past:
* Web Deployment Agent Service (can be stopped via Start -> [-> Run] -> services.mc)
* World Wide Web Publishing Service (can be stopped via Start -> [-> Run] -> services.mc)
* IIS
* Skype
* Teamviewer
* VMWare

Hope this helps.
--
Hans Sep, Product Manager Fiery JobFlow

strido
12-15-2015, 02:12 PM
I guess you can add "FreeSSHDService" to that list...

Actually I was reading that wrong. TCP is using port 80, but I can't change that. What choices to I have?

Johnnl
01-25-2016, 04:29 AM
I have this issue on 2 separate pc's. "Killed" all processes with port 80 open, but message stays.
1 is a vm ware image other is a pc.
Also a pc that will install, but the Apache webserver will not start. (again a port 80 issue?)
Not a very useful tool if you have to meet so many conditions. :(

Not possible to install on controller

Hans_S
01-25-2016, 02:50 PM
I'm sorry to hear you cannot get Fiery JobFlow installed. Have you used the "netstat" command mentioned earlier in this thread to identify the application that is blocking port 80? If not can you please do so and share the result with me? Feel free to contact me directly at hans [dot] sep [at] efi [dot] com
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Hans Sep, Product Manager Fiery JobFlow

Johnnl
02-01-2016, 06:21 AM
I'm sorry to hear you cannot get Fiery JobFlow installed. Have you used the "netstat" command mentioned earlier in this thread to identify the application that is blocking port 80? If not can you please do so and share the result with me? Feel free to contact me directly at hans [dot] sep [at] efi [dot] com
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Hans Sep, Product Manager Fiery JobFlow

Hello Hans,

I checked and only "system" was using http://

On 1 system I could install, but the apache service would not start.

Hans_S
02-01-2016, 10:32 AM
Thanks for your feedback John. Our goal is to make the installation process of JobFlow as robust as possible so if possible I would like to ask the team to help you get JobFlow up and running. Can you share your email address via email? Thanks.
--
Hans

Johnnl
02-09-2016, 12:15 AM
Thanks for your feedback John. Our goal is to make the installation process of JobFlow as robust as possible so if possible I would like to ask the team to help you get JobFlow up and running. Can you share your email address via email? Thanks.
--
Hans

Found a VMWARE installation that would work.

John