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Matt Cole
04-04-2011, 07:17 AM
I have upgraded to command workstation 5 from version 4 on my Oce CS-650. When I try to calibrate using the ColorCal strip with the Kodak targets I keep getting an error that says "Measurement page is not detected". When I try to calibrate the scanner it stalls out and gives me an error that says "The colorcal process has stalled this may be because the server is busy".

Is there something I need to update now that I'm using command workstation 5? When I was using workstation 4 I had to launch the color wise protools to select the calibrator, now in CW5 the calibrator is launched with an icon at the top of the interface. Do I need to update the color wise protools too and try to calibrate that way?

Matt Cole
04-05-2011, 10:39 AM
My technician cleaned the scanner glass, mirrors and light source and the problem was corrected. It was just dirty optics that looked clean to the eye.