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BrotherHero
03-08-2011, 02:41 PM
Has anybody experienced issues with Photoshop CS5 crashing when using a Fiery print driver? I have installed a Xerox Color EX550/560 for more than one customer with an all MAC environment who has this issue. It usually happens when they change the paper size (within PS, not the printer driver), the application just crashes. I've only seen this happen on Mac's running 10.5 with Intel based systems. Xerox 2nd level has not been helpful. I have ran the Fiery Printer Uninstaller and and tried installing the print driver from xerox.com, and through webtools. I even tried the Rosetta patch.

thistlegorm
03-08-2011, 02:52 PM
Have you downloaded & installed patch 1-19OUUF ? & then download & install onto your client via Fiery Webtools ?

EFI Driver:
Ver 4.1
Plugin Version 3.1.042.0
Job Properties 2.1.0.69

I know this one works with CS4 via MAC 10.6.6 -not tested with CS5, give it a try