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Zwicker Press
02-18-2011, 11:45 AM
So I get the ol' "FF" and it won't finish loading.
Can't find it on the network, and controller button on the unit (KM C6500) is dimmed out.

Tried everything in the service manual to no avail.

Unfortunately my unit didn't come with the fiery system software dvd.

Any ideas?

Bruce_W
02-18-2011, 11:54 AM
Hello,

Sorry to hear this. The most likely causes are corrupt system software or a bad HDD. If you haven't done this already you'll probably need to place a call with service to reload and/or repair.

Best regards,
Bruce

Scott_W
02-18-2011, 11:55 AM
Most likely the HDD failed or the system software on it got corrupted.
Please contact the dealer who services the connected copier. They can attempt to reload v2.0 system software on your IC-408 Fiery controller.

Zwicker Press
02-18-2011, 12:00 PM
Currently doing our own service.

No problem to replace HDD, but like I said, I can't find the software anywhere.
And I don't have access the the KM tech site. All that Konica has on it's downloads section is an update
"fiery win xpesp2security200809.zip"
IC-302 Version 2.1, IC-303 Version 1.1, 1.1a. 2.0, IC-305 Version 1.1, 1.1a, 2.0, IC-408 Version 1.1, 1.1a Security Patch September 2008
Which doesn't help

Zwicker Press
02-18-2011, 12:13 PM
Maybe some one out there would be willing to make an iso of their disk, and throw on my ftp???:o
andy@zwickerpress.com