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Willz
01-13-2011, 12:18 PM
What is the recommended method to install a 32 bit XP imagepass-A1 print driver in a point and print environment with 64 bit server core 2008. The only workstations available onsite are 32 bit XP, 64 bit Win7 and the 64 bit 2008 server core?

noboundries
01-13-2011, 01:21 PM
Hello all,

I have 3 printers in my Production room: Toshiba 5520c, Toshiba e853 and Konica Bizhub c6500. Our IT depertman gratually updating from XP 32bit to 64 bit. Both Toshibas having no problem with upgrade but Konica seems not showing up in 64bit computers.Who has 64 bit machine can not see nor print to Konica.

Any advise will be greatly appiraciated

Bruce_W
01-13-2011, 02:29 PM
Hello Willz,

You should be able to install 32 but drivers for sharing on your 64 bit server. Have you tried this or isn't it working for you?

Best regards,
Bruce

Bruce_W
01-13-2011, 02:33 PM
Hello noboundries,

The C6500 has 64 bit compatible drivers. Do you have the IC-408 (attached on back of copier) or the IC-305 external Fiery Server? What is the system version on your Fiery controller from the configuration page?

Thank you,
Bruce

noboundries
01-13-2011, 03:55 PM
Hello noboundries,

The C6500 has 64 bit compatible drivers. Do you have the IC-408 (attached on back of copier) or the IC-305 external Fiery Server? What is the system version on your Fiery controller from the configuration page?

Thank you,
Bruce

Thank you Bruce
Yes I do have IC-408 atached on back of machine
Fiery Controll : EFI Fiery X3eTY2 65_55C-KM

Bruce_W
01-17-2011, 03:38 PM
Hello Noboundries.

Is your Fiery controller running V2.0 system software? If so, there should be 64 bit compatible drivers available right from the Fiery controller.

Enter the Fiery IP into your web browser. Click the Fiery WebTools icon on the left side of the page to open WebTools. From WebTools choose the Downloads tab and then select the Windows Printer Files link.

Best regards,
Bruce

Willz
01-19-2011, 08:16 AM
The problem we are having is that the 2008 core server does not have a UI interface. So the best I have found to install printer drivers is using the Printer Manager MMC. From a 64 bit Win 7 pc as a network admin.
That goes fine, but when selecting the 32 bit Fiery A1 driver the server needs windows component "ntprint.inf". We have used the PCL drivers for the A1 and they install fine.

Bruce_W
01-19-2011, 08:42 AM
Hi Willz,

You are on the right track. Instead of using a 64 bit client though, use a 32 bit client to upload the 32 bit drivers to the 64 bit server.

Microsoft mentions the need for this with this article but they don't provide the steps.
http://technet.microsoft.com/en-us/library/cc732946.aspx

Here are some steps you can use with any 32 bit client.

1. Install the driver on the 64-bit Server and share the printer.
2. From a 32-bit client, (XP, Vista, Windows 7) log in as a user with Administrative rights to the 64-bit Server.
3. Choose Start, Run, \\64bitServerName (You should see a Printers and Faxes folder.)
4. Open or double-click the Printers and Faxes folder.
5. Choose File, Server Properties, Driver tab.
6. Choose Add from the Driver tab and follow the Add Printer Driver Wizard.
7. Choose Have Disk from the Wizard and browse to the driver directory containing the oemsetup.inf file.
8. Select the highest level 32-bit OS available and complete the wizard. (Selections here vary depending on the 32-bit client OS you’re using)
9. Complete the Wizard and 32-bit drivers should now be installed on the server.
10 You should now be able to add the shared printer from step 1 on a 32-bit client.

Best regards,
Bruce

Willz
01-19-2011, 08:52 AM
This also has been tried. The result that after doing so the driver is stated to be installed on the 2008 server but when a XP 32 bit client attaches, the driver is not installed please add driver wizard pops up.

Willz
01-24-2011, 09:38 AM
Your procedure for installing drivers looks like it's for a 2003 server.
Do you have anything for the 64 bit 2008 core server with a XP 32 bit client?

djzolla
01-31-2011, 05:50 AM
Hi there

We had a similar problem recently at an install. Two things to look out for. The 64bit and 32bit drivers must be the same version of driver.

Setup the printer as normal on the server. Share this out
Get on to a client workstation and add printer (make sure you have admin rights to change things on the share printer). Select the share in the list, go to additional drivers and add the x86 driver from there (point to wherever the 32bit driver lives).

Basically you are using the client workstation to force the driver onto the server.

hope that helps

paul