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View Full Version : Not Printing from Fiery Window



LancoCorp
12-22-2010, 09:21 AM
My Fiery that I have been using for years has just started doing something abnormal that I cannot figure out how to fix. When trying to re-print certain files it will show up as processing for a quick flash and then it will disappear as if it printed. This same thing is happening when we are trying to print out a calibration sheet. Thus we can not calibrate the printer. Please let me know if anybody knows what might be causing this as well as a possible solution to this problem.

Laurent_H
01-11-2011, 02:15 AM
Can you please specify what Fiery model and version you are using?

When the files "disappear", don't they appear in the printed queue flagged with an error message? Can you do an advanced search for it? Are all your default queues enabled (direct, printed...)?


thanks,
l-