View Full Version : Print Settings not retaining for Indesign

06-15-2010, 03:06 PM
I have had more than one customer with this problem on two different EFI products. One customer has a Xerox WorkCentre 7775 EFI and the other customer has a DocuColor 260.

Before they print, they would go into the printer properties and change duplex options, stapling, etc. However, it always revert back to default if the click "properties" again. What's really strange is it doesn't have this effect if the printer is setup as a network printer. If it is setup as a local printer, it can keep the settings (but one customer still complains that it doesn't retain the quantities". Even if they have a preset saved before they open properties, it still reverts back every time they toggle it.

I am not sure if this is for Adobe Indesign CS3 or CS4. It only does this for EFI printer drivers. Anyone else experiencing this?